Business Development Manager

Company Outline:

Job Role: Business Development Manager

Location: Hybrid/Cannock

Salary: Up to £45k + £22k commission

Contract Type: Full Time, Permanent

What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You?

Phoenix Health and Safety, part of Wilmington plc are looking for a proactive, motivated Business Development Manager who thrives in a fast-paced sales environment.

You will play a key role in maintaining and growing our customer base, ensuring high retention, and generating new business opportunities. Your consultative approach, relationship-building skills, and drive to exceed targets will make a real impact on Phoenix's continued success.

Please note: To complete your application, you will be redirected to Wilmington Plc's career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked "apply"

Job purpose, tasks and responsibilities:

You will be responsible for:

The Business Development Manager plays a key role within the sales team, ensuring that existing customers in a defined region are satisfied while maintaining 100% retention.

You will proactively reach out to current clients to upsell, identify new prospects, and grow their account portfolio.

As our BDM you will be responsible for building and managing a strong pipeline, meeting KPIs, representing Phoenix to the highest standards, working closely with SDRs to secure new business, and ensuring a smooth transition from BDE to maintain customer satisfaction and achieve 30% monthly territory growth.

Responsibilities:

Introductory & Discovery Meetings

• Conduct structured introductory meetings with prospective clients passed from the SDR as well as their own self-generated leads
• Use consultative questioning to understand compliance needs, pain points, and business goals
• Qualify opportunities further and present the Phoenix value proposition in a compelling, relevant way

Proposal Development & Presentation Delivery

• Collaborate with wider teams to deliver feedback
• Deliver and co-deliver client presentations and over Teams
• Ensure all documentation reflects a clear understanding of client challenges, timelines, and success criteria

CRM, Forecasting & Reporting

• Maintain all meeting notes, proposal stages, and deal statuses in HubSpot
• Track conversion metrics and maintain accurate pipeline visibility
• Provide feedback to marketing and outbound teams based on prospect conversations and objections

What's the Best Thing About This Role?

The opportunity to build and nurture strong client relationships while directly contributing to the growth of Phoenix.

You will work with a supportive, high-performing team, enjoy autonomy in managing your territory, and have the chance to see tangible results from your efforts. Every day brings new challenges, learning opportunities, and the satisfaction of driving business success.

What's the Most Challenging Thing About This Role?

Balancing the demands of maintaining existing customer relationships while simultaneously identifying and converting new business opportunities.

Success requires proactive planning, consistent follow-up, and the ability to manage multiple priorities in a fast-paced environment while achieving ambitious growth targets.

Essential and desirable capabilities:

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

What We're Looking For

To be successful in this role, you must have / be:

• Experience in consultative sales or relationship management
• Proven ability to present solutions, write proposals, and close deals
• Strong collaboration and communication skills
• Experience with CRM systems (preferably HubSpot) and pipeline management

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Before you go....:

About us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team

Find What You're Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on "APPLY" today

The Legal Bit

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

• Please note that this role may remain advertised until an offer of employment has been made.