Social Media and Content Apprentice

Social Media and Content Creator Apprentice

Location: Hull

Hours: 8:30-17:15

Salary: NMW

Are you ready to kick-start your marketing career with a company that puts people at the heart of everything it does? MKM Building Supplies, the UK's proper independent builders' [NO1] merchant is looking for an enthusiastic Social Media & Content Creator Apprentice to join our team. This is a great opportunity to gain hands-on experience and make a real impact. You'll work closely with our in-house team, branches, and external partners to grow our social media presence, helping us maintain our position as the most engaged building supplies brand online.

You'll also support key goals such as:

• Growing followers
• Increasing engagement
• Ensuring customers and influencers are talking about (and using) our products

Alongside the role you will be studying for a level 3 Content Creator apprenticeship.

Key Responsibilities:

Content Creation

A large part of the role and apprenticeship will be focused on planning, developing and creating audio visual and written content that can be used across a variety of platforms and media, specifically social media.

This will include:

· Understanding the brief and target audience to come up with engaging content ideas for a range of channels, specifically social media

· Briefing graphics into the design team

· Filming content on a phone (phone will be provided)

· Using video edit tools such as CapCut and Instagram Edits to create short video content for social media

· Understanding the difference between organic and ad content and tailoring the content to suit the relevant purpose

· Write engaging on-brand captions

· Schedule and publish content using relevant software such as Hootsuite, Meta Business Suite and content management systems.

· Review performance of content to optimise future content including engagement rate, reach, video views and watch time

Social Media Support

Support the Social Media Lead with managing content on the MKM central social media channels including Facebook, Instagram, TikTok, LinkedIn, X, YouTube and Pinterest

This will include:

· Scheduling content across the channels, adapting for each channel

· Respond to DMs, comments, and queries from both followers and branches

· Monitor brand mentions, tags, and relevant hashtags

· Help grow our online community by actively engaging with accounts and identifying trends

· Stay up to date on social media trends, challenges, and platform changes

· Research competitors' strategies

· Help co-ordinate influencer and customer activity to amplify social media reach

· Work closely with the wider team to ensure a social-first approach to campaigns and activity

· Support campaign planning by suggesting content ideas for social media and other channels

· Collaborate with our third-party agency to brief in paid campaigns based on audience type, location, and demographic insights

Branch Support

At MKM Central Support, everything we do is to support our branch network. This role will also involve providing direct support to our branches to help them build and maintain a strong local presence on social media.

This includes:

· Speaking to branches over Teams or in person to provide updates and advice on social media

• Supporting branches with content ideas, localised campaigns, and posting best practices
• Creating or sourcing content specific to the branch
• Acting as the first point of contact for social media-related branch queries
• Provide day-to-day admin support, including account access issues (e.g. locked accounts, password resets) and support with onboarding new team members to social media platforms
• Work alongside the Social Media Lead and Videographer to support content creation during branch visits across our network

Some travel to branches will be required with this role.

What We're Looking For

We're looking for someone with passion and a desire to learn. Here's what will help you succeed in this role:

· A keen interest in marketing, social media, content creation and a desire to build your skills in a dynamic, supportive environment.

· Excellent communication and teamwork skills, with the ability to collaborate effectively across different teams and branches.

· A creative thinker with a fresh perspective – you enjoy exploring new ideas and approaching challenges from different angles.

· You're not shy about stepping in front of the camera to showcase your ideas and bring energy to our content.

· A keen interest in photography and videography and a desire to learn skills around this (training would be provided).

· A proactive attitude and a willingness to travel and adapt to the needs of the role.

· English and Maths qualifications must be completed in line with the apprenticeship rules

Why Join MKM?

At MKM, we're proud to be independent, locally led, and entirely focused on the needs of our customers and our branches. You'll be joining a supportive, people-first culture where your contributions matter. With 135 branches across the UK, we're growing fast – and we want you to grow with us.

You'll also benefit from:

• Comprehensive training and support to kick-start your marketing career.
• Opportunities to work on a variety of exciting projects across multiple channels.
• A chance to be part of a friendly and approachable team, where no two days are the same.
• Ready to get started? Apply now and become a vital part of MKM's Marketing Team

Our benefits:

· A competitive pay package.

· Generous discretionary bonus scheme.

· People orientated culture.

· Substantial Employee Discount

· Training and development opportunities.

· Holiday scheme which rewards length of service.

· Perkbox discounts

· Contributory pension scheme

· Performance related bonus

· Financial Planning Support

· Cycle to work scheme

· Free parking

· Enhanced Maternity

· Enhanced Paternity

· Employee Assistance Programme

· Mental Health Support

MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Financial planning services
• Free parking
• On-site parking

Application question(s):

• Are you able to work in our office in Hull 3 days a week?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Hull. HU8 8DE