National Account Manager

Life as a National Account Manager

At Medik8, we are redefining skincare on a global scale. As our National Account Manager, you will be at the heart of our UK Commercial team, owning relationships with our premium retail partners Sephora and Harrods, while also supporting SNAM and the wider B2B channel.

This role is for someone who thrives on analysis, creativity, and commercial strategy. You'll bring insight, challenge the status quo, and identify opportunities to drive ambitious growth targets. Your commercial expertise will ensure our brand continues to shine in the right stores, with the right products, at the right time.

Why you cannot miss this opportunity

This is a unique chance to join a fast-growing, global skincare brand. You'll be shaping the future of Medik8 in the UK retail space, influencing key business decisions and adding value across multiple channels. If you're a numerate, commercially-savvy professional who loves building strong partnerships and thinking outside the box, this is the role for you.

Key Responsibilities

• Sales Forecasting & Delivery: Own retail and net sales forecasting, achieving financial targets, managing risk, and providing actionable insights from brand activity to maximise performance.

• Relationship Management: Build and nurture strong partnerships at all levels within your accounts - from Buying to Merchandising and Marketing - to secure support for the brand.

• Inventory & Assortment Management: Lead forecasting for NPD and core products, ensuring optimal stock levels and availability through robust demand planning cycles.

• Commercial Negotiations: Drive pricing, distribution, in-store visibility, and support agreements through strong joint business planning (JBP).

• Data & Insights Focused: Analyse performance and customer data to identify opportunities for acquisition, retention, spend, and frequency improvements.

• Cross-Functional Collaboration: Lead processes like NPD forecasts, Stock on Hand, and Demand Planning cycles, coordinating across teams to meet deadlines and provide recommendations.

About You

• 3+ years of experience as a National Account Manager in beauty or premium consumer goods.

• Proven track record of delivering and exceeding targets, managing P&L, and owning JBPs.

• Highly numerate, commercially-minded, and confident in strategic thinking and analysis.

• Skilled in Excel, PowerPoint, and data-driven decision-making; knowledge of Anaplan is a plus.

• Excellent communication skills with the ability to influence senior leaders and present complex ideas clearly.

• Comfortable navigating fast-paced environments, managing multiple priorities, and embracing a growing, dynamic business.

About us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It's just who we are

Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We're committed to advancing equal opportunities and we're dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you