IT Field Engineer

7 days ago

Richmond, Greater London, United Kingdom DevFinders Full time £45,000 per year

IT Field Engineer

Department: Information Technology

Reporting Structure: Reports to IT Manager

Location: Hybrid (working at clients in and around the Richmond area)

Job Summary:

We are seeking a highly skilled IT Field Engineer to join our clients' team in the Information Technology department. The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our clients'  IT systems.

Benefits:

  • Salary: £ £45000 per annum depending on experience
  • 40 days of annual leave
  • Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business
  • Company fuel card for business use

Responsibilities:

  • Provide on-site technical support to clients
  • Install, configure, and maintain hardware and software
  • Troubleshoot and resolve IT issues
  • Ensure the security and integrity of IT systems
  • Collaborate with team members to improve IT processes

Qualifications:

  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience in 3rd Line IT support
  • Previous Field experience is essential
  • Strong knowledge of hardware and software systems
  • Excellent problem-solving skills
  • Ability to work independently and as part of a team
  • Configure and implement cyber essentials and GDPR security standards (mandatory)
  • Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory)
  • Network Infrastructure maintenance and installations (Routers, Switches, AP's, DHCP, DNS, TCP/IP, Firewalls, VLAN's)
  • Azure administration and implementations
  • Valid drivers license and own vehicle (mandatory)

PC Specifications: 

The company has a BYOD (bring your own device) policy and requires all staff to have a minimum of:

  • Windows 11
  • 12 GB Ram minimum
  • SSD 256GB minimum
  • Generation, depending on processor family:
    • i9 - 8th gen
    • i7 - 8th gen
    • i5 - 8th gen
    • i3 - 10th gen

If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you

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