Associate Director

End Date

Sunday 02 November 2025

Salary Range

£81,999 - £91,110

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Manages and develops commercial client relationships along with associated income and risks, using specialist knowledge.

Job Description

JOB TITLE: Associate Director – Payments Business Development
LOCATION: London
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of your time, at one of our office sites.

About this opportunity

A great opportunity has arisen for an Associate Director in our Corporate Specialist Sales Team, in Lloyds Merchant Services to help us grow our market share. 

You'll use your specialist knowledge and experience in the payments space to manage and develop commercial client relationships along with associated income and risks. You'll collaborate with internal teams, leading on commercial and contractual negotiations to their successful outcome.

Your responsibilities will include:

• New Business development focussed on a range of verticals with business turnover of £100m+.
• Work with internal stakeholders to support the growth of the pipeline and qualifies opportunities where Lloyds offering fit.
• Work closely with cross-functional teams to enhance the merchant experience.
  Complete requirements for Salesforce, weekly reports and adhoc reports to support business development and management activity.
• Analyse market trends and competitors activities to identify opportunities. 

Why Lloyds Banking Group?

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?

• Understand sales process and behaviours to deliver pipeline.
• Understanding of payments landscape and how technology works.
• Previous IT / Fintech sales experience.
• Ability to build and maintain relationships at all levels.
• Proven track record of delivering sales results.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours

Join us and grow with purpose.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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