Training Specialist

Recruiter: Krystle James
Career Grade: D
Internal Closing Date: 20/11/25

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance ). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters
To manage, create, grow and maintain learning and development (L&D) activities across multiple projects/contracts and capabilities within the Sector. Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver training to include technical document authoring using the latest training technology, or source them from a supplier/vendor.

This job role can be based in Hemel Hempstead or Ipswich. Onsite (5 days office based). Monday-Friday 9am-5pm. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.
What You'll Be Doing

• Bid consultancy, support and writing (content owner)
• Collaborative working across different areas of the business in virtual teams
• Define/develop strategy/policy that supports the planning, management, administration, design & development and delivery of complex secure and bespoke training interventions/solutions/programmes necessary to support BT staff's ability to execute the required knowledge, skills and attitude/behaviours (KSA) throughout the full life cycle of project design and delivery through to in life service/support
• Create all technical documentation to support all L&D activities specifically across the managed service.
• Determination of the strategy to fulfil the contractual obligations to train customer personnel (this has now become a determining requirement for new multi-million-pound managed service throughout their duration) by the planning, management, administration, design & development and delivery of complex training programmes in order to meet these

Essential Skills

• Strategic Learning & Development Management
• Technical Training Design & Delivery
• Collaborative Leadership & Stakeholder Management
• Bid Consultancy & Business Acumen
• Security & Compliance Expertise

What we'd like to see on your CV

• Experience of implementing and running highly complex secure training programmes – MANDATORY
• Experience of writing technical training bids and execution of training across secure programmes – MANDATORY
• Working across several high-profile stakeholders - MANDATORY
• Management of BT Security Policy, Assurance and Compliance – MANDATORY
• Management of HM Government Security Policy, Assurance and Compliance – MANDATORY

Benefits

• Competitive salary
• 10% on target bonus (Depending on country based)
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future – whatever your background or experience.

In today's world, safe and secure digital connections have never been more vital. You'll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.