ServiceNow Solution Architect

1 day ago

London, Greater London, United Kingdom Jobs via eFinancialCareers Full time £60,000 - £120,000 per year

Overview:
We're seeking an experienced ServiceNow Solution Architect to join a high-performing team supporting a major UK-based organization. This role offers the opportunity to work closely with stakeholders across multiple business and technical teams to design, govern, and deliver robust ServiceNow solutions.

Key Responsibilities:

  • Translate complex business requirements into scalable, deliverable ServiceNow solutions.
  • Provide technical leadership and governance across the ServiceNow platform.
  • Enforce coding and architectural standards across internal and partner teams.
  • Produce and maintain high-level design documentation and solution artefacts.
  • Act as an escalation point for technical issues and development blockers.
  • Identify and log opportunities for platform and process improvements.
  • Contribute to platform health management and continuous improvement initiatives.
  • Support technical triage and resolution of major incidents when required.

Required Skills & Experience:

  • Proven experience as a ServiceNow Solution Architect or similar senior technical role.
  • Deep expertise in ServiceNow platform architecture, modules, and integrations.
  • Strong understanding of technical governance, design standards, and best practices.
  • Excellent stakeholder engagement and communication skills.
  • Ability to manage, mentor, and guide development teams effectively.

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