Front of House Officer

2 weeks ago

London SE EW, United Kingdom Ravensbourne Full time £27,963 - £40,000 per year

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London's Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world's most vibrant business and creative hubs.

The Role

At Ravensbourne we are looking for a of House Officer/ Security Operative, to join our team. Our Front of House Officers are a valuable part of our team they ensure a safe and secure environment throughout the University's buildings, contents, staff, students and other building users.

You will be working on a weekly shift roster which includes a mixture of morning, day and late shifts. The role covers three buildings which are located within a few minutes of each other.

Our Front of House Officers cover reception, patrol our campus whilst ensuring excellent customer service is always provided.

If you are an experienced Front of House/Security Officer with great customer focus join our team.

The candidate

  • A valid SIA Door Supervision licence
  • Experience of working to assignment instructions
  • Experience of working in a fast-paced, customer focused environment
  • Good organisational and time management skills
  • Good attention to detail, with an ability to manage multiple priorities
  • An ability to build effective working relationships a variety of people at all levels
  • Good problem-solving skills
  • A dynamic approach, embracing change and contribute to the continuous improvement of processes and working practises.

We Offer

  • Generous leave
  • We operate a hybrid working model of on-site and working from home for most of our posts
  • Talk to us about hybrid working
  • Competitive Pension Scheme
  • An Employee Assistance programme
  • A cycle-to-work scheme

The Officer will be required to work from any of the Ravensbourne buildings on a weekly shift roster basis covering Monday to Saturday 7am-11pm. Previous candidates need no apply.

Front of House Officer

We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

At Ravensbourne, we are committed to supporting applicants with disabilities. We offer interviews to those who declare a disability and meet the essential criteria for the role. In situations where we receive a high volume of applications, we will prioritise interviewing those disabled applicants who most closely align with the minimum requirements.

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Job Details

Unit

Estates & Facilities

Location

Penrose Way

Salary

From £27,963

Post Type

Full Time

Contract Type

Permanent

Closing Date

23.59 hours GMT on Monday 24 November 2025

Interview Date

To be confirmed

Reference

P2025070

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