Medical Secretary
2 days ago
Main duties/responsibilities To provide an efficient audio (rarely used now)/copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters and reports in an accurate and quality manner, adhering to the organisations turnaround time for clinic letters following appointments. Make referrals out to other services as requested by the doctors and record and process new referrals into the service in a timely manner. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist the completion of medical/insurance records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. In liaison with the team responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
Process incoming and outgoing mail, distributing to correct doctor in a timely manner. Be responsible for all of the consultants incoming mail and e-mails, whilst using discretion to deal appropriately with any mail that does not require the consultants perusal. Provide an efficient and accurate secretarial service to the consultant and to ensure the consultants diary of appointments is updated and confirmed with them regularly. Use discretion to make changes to the consultants diary and communicate the changes whenever necessary.
Record and monitor the consultants attendance/absence in own diary. Apply to the appropriate parties for approval of leave and obtain consultant cover. Arrange changes to the Consultant Duty Rota as necessary and again notify all parties of such changes. Provide secretarial support for the junior doctors working with the consultants following outpatients clinics.
Liaise with the team and other medical secretaries to cross cover for annual leave and other leave as required, in line with the secretarial standard. Liaise with GPs, patients, carers and other professionals on a daily basis via email, telephone calls or letters. Book patients in for clinical appointments, send appointment letters, following the appointment outcome the appointment and booking the next appointment within timeframe stated by the doctor. Be the first point of contact on the telephone for patients and healthcare professionals including following data protection protocols for confirming callers details.
Use tact, diplomacy and maintaining confidentiality when talking to patients. Take telephone messages and pass to correct secretary/team member as appropriate. Maintain outpatients appointments and implement changes as necessary on own initiative to ensure that the lists run effectively and efficiently. Review the consultants caseload and waiting lists quarterly.
To produce agendas and minutes for high level and confidential meetings, transcribing and distributing as necessary. Accurately recording large amounts of information relating to staff contact with patients onto Livewell Southwest database (SystmOne) on a daily basis. Provide line management support to one Band 2 Administrator as part of development. Ensure that all complaints, compliments, concerns, comments, and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately.
-
Medical Secretary Manager
4 days ago
Plymouth PL PY, United Kingdom Livewell Southwest Full timeResponsibility for People Management Provide the line management responsibilities of junior staff where appropriate, including performance management, absence management and appraisal Lead on recruitment and selection of administrative staff and support other managers with recruitment processes Develop workforce by providing induction, in-post training, and...
-
Medical Secretary
3 days ago
Plymouth PL DH, United Kingdom NHS Full timeWe are looking for a Medical Secretary to join the Clinical Haematology and Biochemistry team on a 6 month fixed term basis.The role will be responsible for co-ordinating and delivering a comprehensive medical secretarial and personal assistant service to Consultant Haematologists and other clinical team members in an efficient and timely manner, working on...
-
Medical Secretary
2 weeks ago
Plymouth, United Kingdom Livewell Southwest Full timeTo provide an efficient audio (rarely used now)/copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner. To establish and maintain filing and administrative systems so that written or computer information is easily accessible...
-
Medical Secretary
3 days ago
Plymouth, United Kingdom Nuffield Health Full timeHEAD OFFICE Medical Secretary **Medical Secretary** Plymouth Hospital | Department | Permanent contract | Full time Competitive salary 37.5 hours per week Nuffield Health is here to take care of the nation’s wellbeing. But to keep doing the right thing for customers and patients, our colleagues need the right level of support. That’s why we’re...
-
Rei Medical Secretary
5 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeOphthalmology (Royal Eye Infirmary) Medical Secretary Band 3 1 vacancy 30 hours per week Due to the expansion of the department the Royal Eye Infirmary (REI) are looking to recruit 1 part time medical secretary to join the administration and clerical team in the Ophthalmology Department. You will have excellent organisational, secretarial and...
-
Rei Medical Secretary
5 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time**(Royal Eye Infirmary)** **Medical Secretary A4C Band 3** (37.5 hours per week) The Royal Eye Infirmary (REI) has an exciting opportunity for 2 x full time Medical Secretaries at Band 3 to join the administration and clerical team in the Ophthalmology department. **Update on the New REI plan
-
Bank Medical Secretary
1 week ago
Plymouth, United Kingdom Nuffield Health Full timeHEAD OFFICE Bank Medical Secretary Medical Secretary Plymouth Hospital | Administration | Bank | Part time Salary dependent on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability Nuffield Health is here to take care of...
-
Support Medical Secretary
5 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeUnder the guidance of the Clinical Admin Manager provide an efficient and timely administrative and support secretarial service to the medical secretarial team and Macular Treatment admin team in Ophthalmology. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who...
-
Rei Medical Secretary
5 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeOphthalmology (Royal Eye Infirmary) Medical Secretary Band 3 1 vacancy 30 hours per week Due to the expansion of the department the Royal Eye Infirmary (REI) are looking to recruit 1 part time medical secretary to join the administration and clerical team in the Ophthalmology Department. You will have excellent organisational, secretarial and...
-
Medical Secretary
5 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe role is demanding and interesting and will require someone who is flexible and able to work in a busy environment, has attention to detail and the skill to manage a variety of tasks to meet deadlines within the service. We are looking for an enthusiastic, capable and motivated individual to join our team. The post-holder will be working closely with...
