Wellbeing Practitioner

The role of the Wellbeing Practitioner aims to deliver creative, flexible and dynamic psychosocial care and support for our patients and carers. Offering group, 1-2-1 and virtual wellbeing interventions focusing on enabling quality of life, physical and psychological wellbeing and developing resilience. You will be empowering patients to pursue their own wellbeing goals guiding them on a pathway through our social, supportive, therapeutic, creative and educational programmes. In addition to encouraging peer support networks and signposting to external community based support groups.

Clinical and Professional Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services toenable and empower individuals and enhance psychological, social and spiritual wellbeing. Engage with and contribute positively to Wellbeing Programmes; facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing. Evaluate feedback to inform ongoing development and design of the services. Be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committed to the ongoing evaluation, development and delivery of wellbeing services across the organisation.

Promote the benefits of Wellbeing Programmes to all hospice patients and their families, and encourage referrals from the Multidisciplinary Team and external health and social care colleagues. To engage with patients on the inpatient unit and support with patient centred wellbeing interventions. To be engaged with the discharge process of patients on the inpatient unit, discussing Therapy Centre wellbeing interventions and offering referrals to appropriate groups and programmes. Apply a range of interpersonal skills in response to the different needs of individuals, using active listening skills and adapting communication to build a rapport with patients and family members, as well as volunteers and professional colleagues.

Engage with patients and carers via virtual technology and supportive telephone calls To facilitate support groups and educational sessions in person and via virtual technology, including contributing to pre-recorded virtual programmes and sessions. To support the team in building and maintaining appropriate external partnerships. To liaise with local community support services and groups. Engage with and contribute positively to Multidisciplinary Team meetings and decision making, sharing appropriate information to benefit patient outcomes ensuring individual goals are achieved and alerting the Multidisciplinary Team of any concerns of crisis or problems arising with a patient or family member.

Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary Team where required. To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required. Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team To provide assistance with aspects of personal care and the physical comfort of patients e.g. toileting and personal hygiene whilst respecting patients dignity, values and privacy and adhering to infection prevention and control policies.

Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required. Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding. To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties. Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary.

Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals. Keep clear and accurate patient records in accordance with Pilgrims clinical record keeping guidance. To support the service by undertaking administrative duties where required. Maintain continued personal development, participating in education and mandatory training and working effectively to meet personal development plan objectives and knowledge and skills as set out within the competence framework.

Be prepared to work across all three hospice sites as required to maintain continued delivery of service. Support and work with the Education team with events and local community knowledge, developing resources to benefit all patients, carers and family members Support and work with Fundraising and Marketing team with vents and promotional campaigns. Pilgrims is fully committed to equality in employment and service delivery and all those working for Pilgrims Hospices are expected to actively promote equality and diversity in all aspects of their work.