Organisational Development Practitioner

About the job

Organisational Development Consultant

• Location: Wrexham or Flintshire
• Salary: £37,500
• Closing date: Friday 29th August 2025
• Contract: 11 months, Fixed term (maternity cover), 37.5 hours per week
• Annual Leave: 25 days pro rata per year plus Bank Holidays
• Reporting to: CEO
• Other benefits:

o Pension – with combined contributions up to 8%

o Free eye test

o Branded workwear

o Professional development and welfare support through WeMatter

o Flexible and hybrid working considered

In this role, you will be responsible for the organisational development of our charity through WeMatter, leading recruitment and delivering our staff development, training, and welfare support programme. You will drive a culture of continuous improvement for the professional development of staff, and the development and quality assurance of our youth programmes.

You will play a key role in ensuring that WeMindTheGap's strategic aims and values are brought to life, developing an approach for a positive, sustainable and healthy working environment which enables us to best support our Gappies.

Key Responsibilities

Programme Development

• Lead the development of the WeMatter programme across all WeMindTheGap communities, fulfilling plans for delivery of staff training, recruitment, and welfare support.
• Lead partnership management by liaising with internal and external contacts, including fostering a network of training providers.
• Attend external events and activities on behalf of WeMindTheGap, including networking meetings within your community, employment support workshops and national conferences.
• Develop training opportunities for existing staff and streamline onboarding processes for new employees.
• Lead yearly reviews of our youth programmes, fostering a culture of continuous improvement and quality assurance that informs key changes to the next cycles of delivery.
• Manage key programme events, coordinating effectively and timely with internal and external partners.

Programme Delivery

• Plan and deliver mandatory training and onboarding packages for all WeMindTheGap staff, volunteers, and interns.
• Support staff in resolving on-day issues with operational processes and systems, problem-solving with creative solutions.
• Be responsible for upholding safety procedures, including risk assessments and safeguarding measures for any WeMatter events.
• Lead on the financial management of WeMatter, including the creation of an annual delivery budget.
• Host quarterly 'WeMatter Days' to promote staff wellbeing, deliver training or communicate important organisational updates.
• Oversee all recruitment processes, including coordinating the shortlisting of candidates, and hosting recruitment days.

Team Support

• Confidently support all WeMindTheGap delivery teams, upholding role modelling expectations and a healthy working culture.
• Provide staff training on internal organisational systems, including BreatheHR and Moodle.
• Coordinate 'Thinking Spaces' with team managers, strengthening our Plan, Do, Review approach to our work and future aspirations for self-development.
• Manage the onboarding and training of new staff and encourage the continued professional development of existing team members.
• Coordinate staff welfare support through the existing but emerging model of group coaching supervision.

Senior Leadership

• Work alongside the SLT to plan the annual cycles of delivery in accordance with WeMindTheGap's longer-term strategic plan.
• Implement and uphold partnership protocols with external contacts.
• Write quarterly board report covering essential updates on programme delivery, staffing, and other important organisational aspects.
• Be the overall internal lead for the charity's Policies & Procedures alongside external HR support.
• Attend regular strategic and operational meetings with the SLT.

Administrative

• Ensure internal systems are kept up to date with staff information and organised in an efficient and compliant manner in partnership with the Admin & Finance Manager.
• Oversee sensitive data entry, ensuring that details are safe and secure in line with GDPR.
• Work alongside our Impact & Evaluation team in reviewing our programmes annually, creating a robust evaluation and improvement plan in line with the overall strategy of WeMindTheGap.

Other

• Create and share promotional materials, including regular social media posts across all WeMindTheGap channels.

Competencies

• Qualification in operational management, human resources, learning and development, or equivalent experience at a level appropriate to this position –
  essential
• Experience of developing, implementing and managing effective approaches to training, welfare programmes, and staff development –
  essential
• Understanding of recruitment processes, talent management and staff retention -
  essential
• Experience of presenting or communicating complex and/or sensitive information clearly to individuals and teams -
  essential
• Experience of leading internal and external communications, including social media, public speaking, and networking –
  essential
• Experience of leading external stakeholder relationships –
  essential
• Experience of developing and leading a team of staff and/or volunteers –
  essential
• Experience of managing a budget –
  essential
• Experience of writing board reports and presenting at strategic meetings –
  essential
• Experience of leading on safeguarding processes -
  essential
• Experience of using IT systems, specifically Microsoft –
  essential
• Understanding of handling sensitive data under GDPR –
  essential
• Understanding, lived experience, or education of why young people disengage with education, training, or employment -
  desirable
• Experience of managing or developing e-learning environments -
  desirable
• Manual UK driving license (further support will be provided if obtained within the last 6 months) -
  desirable
• Experience of supporting young people with challenging behaviour -
  desirable
• Knowledge of Adverse Childhood Experiences (ACEs) -
  desirable

If interested, please email