IT Support Technician

8 hours ago


Shrewsbury, Shropshire, United Kingdom King Edward VI Handsworth Wood Girls' Academy Full time

Salary: £22,865 - £24,735 (FTE Equivalent: £24,796 - £26,824)

Hours: 36.50 hours per week (not including 30 mins lunch), Term time only plus 2 weeks

Closing date: Thursday 27 November 2025 at 9.30am

Are you passionate about technology and eager to make a real impact in education? King Edward VI Handsworth Wood Girls' Academy is looking for an enthusiastic IT Support Technician to keep our systems running smoothly and support our staff and students.

Key Responsibilities

  • Provide ICT support across the Academy
  • Maintain and troubleshoot desktops, laptops, tablets, and interactive whiteboards
  • Assist with network installations and security
  • Support Microsoft, Google, and Apple cloud services
  • Contribute to ICT development projects and upgrades.

Essential Requirements

  • GCSEs in English and Maths
  • Level 3 IT qualification or equivalent
  • Experience in IT support
  • Knowledge of Windows OS, Office 365, and basic networking
  • Strong communication skills
  • Commitment to safeguarding and data protection.

Desirable

  • Experience in educational settings
  • Knowledge of Windows Server, Office 365 admin, scripting tools (PowerShell).

The successful candidate will be fully supported in their career and professional development through a vast programme of CPD provided by the academy.

King Edward VI Handsworth Wood Girls' Academy is an 11-18 comprehensive school in the north-west of Birmingham. Our student intake is from a variety of ethnic backgrounds, making for a very harmonious and happy school. We truly believe that high aspirations can transform the life chances of our students; underpinned by our drive to develop in our students the universal values of Scholarship, Character and Community.


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