New Client Advisor

Pay: £27,000.00–£30,000.00 per year + uncapped commission based on targets

Job Description:

Please send a STAND OUT cover letter along with your CV, detailing what you can bring to the role, why you want to come onboard, and why we'd be mad not to hire you. (Applications without covering letters will not be considered.)

We're looking for an experienced, driven, and highly dynamic New Client Advisor to fuel the growth of our Lettings business, while also supporting our expanding Estate Agency offering.

At Umega, we're an established, modern, customer-focused lettings and estate agency and we're growing fast. You'll play a key role in shaping our next phase. Your core mission? Win new landlord instructions, convert incoming lettings leads, and build strong, lasting relationships with property owners.

This role is perfect for someone who is sales-focused, hungry for success, energised by targets, and motivated by seeing their pipeline grow.

You'll be the first point of contact for many new clients, delivering confident valuations and compelling pitches that highlight what sets Umega apart. Once on-boarded, you'll guide your clients through the process supported by a fantastic in-house team who handle marketing, viewings, negotiation, and admin.

If you're a natural relationship-builder with a real appetite for sales success and you thrive in a fast-paced, supportive environment we want to hear from you.

What You'll Be Doing

• Taking ownership of new lettings leads and delivering persuasive, professional valuations and landlord pitches
• Winning new landlord business and building a strong, sustainable pipeline of properties
• Managing your pipeline from first enquiry through to listing and tenancy
• Maintaining excellent relationships with landlords, ensuring they feel supported and informed
• Collaborating closely with internal teams (Coordinators, Negotiators, Administrators, Marketing) to deliver a smooth, high-quality journey
• Supporting estate agency leads where needed, delivering occasional sales valuations and instructions
• Sharing market insights, trends, and opportunities with the wider team to shape our lettings strategy and growth

What We're Looking For

• A dynamic, self-motivated sales professional with proven experience winning instructions or working in a client-facing business development role
• Knowledge of the rental market or previous experience in lettings, property management, or estate agency is a strong advantage
• Hungry for sales success you thrive on targets, enjoy winning business, and are motivated by growth
• Confident leading sales conversations, pitching with clarity and credibility
• A strong communicator who earns trust quickly and represents the business with integrity
• Someone who balances urgency with care and always keeps the customer experience front and centre
• A collaborator who can guide and work closely with a support team to keep everything aligned
• Someone who brings energy, resilience, creativity, and a commercial mindset

What Success Looks Like

• A healthy, growing pipeline of new landlord instructions
• High conversion rates from valuation to instruction
• Landlords who feel confident, well-supported, and informed throughout their journey
• Smooth handovers and strong internal collaboration
• Clear, measurable contribution to Umega's lettings growth

Why Umega?

We're not your typical property company. At Umega, people and service sit at the core of everything we do from the customers we support to the colleagues we work alongside. We believe in doing business the right way: with warmth, integrity, and a relentless focus on delivering outstanding experiences.

We've built a working environment where you're trusted to take ownership, supported to grow, and encouraged to bring your full self to work. You'll join a team who love what they do, care about doing it brilliantly, and are dedicated to raising standards across the industry.

We're growing fast and we want people who care about customers, want to push our industry forward, and are ready to do the best work of their careers.

WHAT'S IN IT FOR YOU

• Be part of a vibrant, growing company of 75+ great people
• Work across our lively Edinburgh offices, with flexibility to work from home part of the week
• 32 days Annual Leave (increasing after 2 years)
• Company Pension
• Enhanced Parental Leave
• Employee Discounts
• Cycle to Work Scheme
• Private Healthcare (Vitality)
• Enhanced Sick Pay
• Free tea, coffee, drinks, fruit & regular treats
• A fantastic social culture
• Volunteering opportunities
• …and more

How to Apply

Send your CV and a covering letter FAO Kirsten Denny, explaining exactly why you're the best person for this role and why we'd be mad not to hire you Note: applications without covering letters will not be considered.

This is a full-time, permanent position, Monday–Friday, though occasionally you may need to work outside normal hours to meet business needs.

Start date: As soon as you're available, we'll wait for the right person.

– NO RECRUITMENT AGENCIES, PLEASE –

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Company car
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Paid volunteer time
• Private medical insurance
• Sick pay

Ability to commute/relocate:

• Edinburgh EH5 2DL: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 5 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Edinburgh EH5 2DL