White Goods Engineer

2 weeks ago

Maidstone, Kent, United Kingdom Pacifica Group Ltd Full time £36,000 - £50,000 per year

White Goods Engineer - Field Based - Maidstone | Up to £50,000 OTE

£1,500 Sign-On Bonus | Van, Bonus & Much More

Location: Maidstone and surrounding areas

Job Type: Full-Time, Permanent

Salary: £27,000 - £36,000 basic + uncapped bonus (OTE up to £50,000+)

Bonus: £1,500 sign-on bonus available for new starters

About the Role

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods-including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens-directly in customers' homes. Covering Maidstone and surrounding areas, you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.

What You'll Do

  • Diagnose and repair at least four core domestic appliances in customers' homes
  • Deliver excellent customer service during on-site visits
  • Use intuitive software to manage your day, order parts and access job information
  • Maintain Pacifica's high standards in professionalism, reliability and safety

What You'll Need:

  • Minimum 2 years' experience in the white goods repair sector in a field based capacity
  • Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
  • Full UK manual driving licence (max 6 points)

What You'll Get

  • Competitive basic salary: £27,000 - £36,000 (based on experience & skill set)
  • Uncapped performance bonus - OTE up to £50,000+
  • £1,500 sign-on bonus
  • Modern company van with fuel card and optional private use
  • Tools, uniform, PPE, and tablet provided
  • Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
  • Up to 33 days' holiday including bank holidays
  • Company pension and Death in Service benefit (3x salary)
  • Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
  • Daily parts delivery to a secure by-box near your home
  • Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
  • Market-leading job management software

About Pacifica

Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

Our Purpose

To keep households running while protecting the environment.

Our Vision

To care for our customers' appliances for a more sustainable world.

At Pacifica, you're not just an engineer - you're a trusted professional and a valued part of our national team.

We work with a small selection of the world's leading manufacturers, including;

Manufacturers - Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.

Apply Now

Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year - plus a £1,500 sign-on bonus.

Not in the right area for this vacancy?

You can register your interest, and we'll be in touch when a role becomes available near you:

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