Veterinary Receptionist

Moorview Referrals are hiring a Veterinary Receptionist to work on a full-time basis

As our Veterinary Receptionist you will be the first point of contact and play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

*Liaising with the clients and the clinical staff to provide a high level of customer care.

*Meeting and greeting clients and pets.

*Booking appointments and diary management.

*Managing telephone and email enquiries.

*Taking payment for services and products.

*Managing cash and end-of-day banking.

*Maintaining a clean and safe space for our clients and their pets.

The role is full-time working 40 hours per week between the hours of 07:30 - 20:30 and 1 in 3 weekends.

Join a Team You're Proud to be a Part of

Moorview Referrals is a multi-disciplinary, purpose-built veterinary referral hospital based in Cramlington, Northumberland. Our team comprises over 100 team members, ranging from experienced veterinary surgeons to front-of-house teams and administrators, all with the sole goal of delivering our purpose - Healthy animals and happy owners. We pride ourselves on the high level of patient and client care we provide.

In addition to a competitive salary, you will benefit from:

*6.6 Weeks annual leave 

*Additional annual leave for your birthday which will be added to your holiday allowance

*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 

*Cycle to work scheme 

*Initiatives focused on employee wellbeing 

*Non-accidental injury support 

*Learning and development opportunities via the IVC Evidensia Academy 

*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 

*Pension scheme 

*Discounted staff pet care