Spa Manager

2 weeks ago

New Milton, Hampshire, United Kingdom Hoburne Full time £30,000 per year

Location

New Milton

Discipline:

Beauty

Salary:

£30,000.00 PA

Contact name:

Graham Wilson

Contact email:

Job ref:

016843

Published:

about 1 hour ago

We would love you to join our team if you have the skills and attributes we are looking for as our Spa Manager (Maternity Cover).

The successful candidate will benefit from:

  • Competitive pay
  • Hoburne benefits platform
  • Hoburne Team Card which includes 50% off Food and Drink
  • Free membership at Hoburne Golf Parks
  • Discounts on holidays
  • Access to our leisure facilities on all our parks
  • Enhanced Parental leave * (T & C's apply)
  • 33 working days holiday (pro-rata for part-time)
  • Access to our Employee Assistance Programme (EAP)

Our Beauty h day spa and treatment rooms at Hoburne Bashley in the New Forest, gives holiday park guests the chance to enjoy a relaxing and personalised experience, with a full range of face and body treatments available such as professional manicures, pedicures and massages in a new and tranquil setting.

The successful Spa Manager role will include:

  • Plan and direct Spa team and schedules to maximise usage and efficiency of the facility
  • Work with vendors to order needed supplies for the spa, and keep track of all incoming and outgoing inventory in order to keep things running smoothly
  • Ensure Spa equipment is maintained to good working order and coordinate maintenance/repairs where required
  • Build and maintain client database, be proactive in promoting Spa services
  • Manage customer feedback effectively to ensure continuous high levels of service achieved
  • Instil brand values and standards in Spa team to maintain a high-quality operation daily
  • Develop a Brand Awareness of the Spa operation working in conjunction with the Marketing team
  • Manage team members to ensure high motivation, provision of high-quality service and ongoing development
  • Train and develop employees in the use or sale of products, programs, or activities, including conducting performance reviews for employees and ongoing monitoring of employees work performance
  • Participate in personal continuing development to maintain current knowledge of industry and products
  • Strong administrative skills to use online systems to complete staff rotas. Used for recording and managing team onboarding, absences, annual leave, rostering and recruitment. Previous experience of using rostering would be advantageous

This is a full-time, fixed term position working 40 hours per week and candidates must be able to work variable hours including weekends and Bank Holidays.

If you think you have the experience, skills and attributes we are looking for, please apply.

The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.

HM

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