Director of Data and Business Intelligence

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here.   We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.
Overview

Gallagher Bassett is seeking an experienced and proactive Director of Data and Business Intelligence to lead our Data and BI initiatives across the UK and EMEA regions. This role is instrumental in fostering data-driven decision-making across the organisation, enhancing our ability to deliver bespoke insurance solutions and effective risk management strategies. The Director will be responsible for overseeing the development and implementation of data and BI projects, ensuring they align with our strategic goals and objectives.

We are looking for a leader with proven management experience to guide a team of 10 professionals. This role requires someone who is not only skilled in leadership but also eager to remain technically involved and hands-on with data. As this is a client-facing position, exceptional stakeholder management skills are essential, along with the ability to understand analytics and insight requirements to deliver impactful data products.

How you'll make an impact

Strategic Leadership

• Develop and implement a comprehensive data and BI strategy that aligns with Gallagher Bassett's business objectives and enhances operational efficiency.
• Take ownership of the vision, deployment, and operation of data pipelines, tools, and BI platforms that underpin our data and analytics capabilities

Technical Expertise

• Demonstrated experience in designing, managing, and deploying data warehouse projects using tools such as SSIS, Azure, and Snowflake.
• Proficiency in developing data visualisations and reports using data warehouse solutions, leveraging tools like Power BI and SSRS.

Team Management

• Lead, mentor, and inspire a team of data analysts, ETL developers, and BI report developers, fostering a culture of innovation and continuous improvement.
• Provide guidance and build a high-performing data engineering and BI team, ensuring scalability and excellence.

Data Governance

• Collaborate with the business to champion a robust data governance framework and controls.
• Ensure data quality, integrity, and security are maintained across the organisation.

Stakeholder Collaboration

• Work closely with cross-functional teams to identify data needs and deliver solutions that drive business value.
• Build and maintain collaborative relationships with other data and BI teams globally.

Integration and Monitoring

• Implement and manage Agile and CI/CD best practices to monitor the effectiveness of data and BI initiatives.
• Define and manage SLAs for all data sets and processes in production, ensuring adherence by working closely with Architecture and Operations teams.

About You

• Extensive experience with data warehouse and data visualisation tools, including Power BI, SQL, Azure, and Snowflake is required.
• Proven track record of leading Data Engineering and/or Business Intelligence teams.
• Experience in the insurance sector is essential, with Third Party Claims (TPA) administration experience being advantageous.
• Excellent leadership experience, with a focus on team development and mentorship.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Must be able to travel between our offices in Ipswich, Chelmsford, Tamworth and London.
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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