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Young People's Therapeutic Support Worker

2 weeks ago

Stamford Hill, Greater London, United Kingdom Skylight 21 Homes Ltd Full time £25,000 - £30,000 per year

We're Expanding – Join Our Team in Stamford

Therapeutic Care Practitioner (Support Worker)

Role: Bank (Flexible) and Permanent Full Time (40 hours per week)

Pay: £15/hr + £60 sleep-in plus pay in lieu of annual leave (Bank) or £13.50/hr + £55 sleep-in plus annual leave entitlement and other benefits (Permanent)

Location: Stamford, South Lincolnshire (PE9)

Start Date: ASAP

Please note we are unable to offer sponsorship.

Skylight Children's Homes are growing – and we'd love you to grow with us.

Following the success of Nova House in Stamford (rated 'Good' by Ofsted within twelve weeks of registration), we're opening our second therapeutic residential home, Aurora House, right next door. Both homes will offer high-quality, nurturing care to young people who may have experienced adversity, disrupted attachments, trauma or loss. Many of the young people we support simply need safe, stable adults who will show up for them and offer consistent, meaningful support.

As we expand, we're recruiting Therapeutic Care Practitioners to work across both Nova and Aurora House (Aurora's registration date is to be confirmed). Staff may work in either or both homes depending on the needs of the young people and the service.

About the Role

This is a rewarding, relationship-based role where every day is different. You'll support young people with routines, emotional wellbeing, education and activities – helping them feel safe, empowered and able to thrive.

That might mean cooking together, going trampolining, attending a family contact or offering a calm, reassuring presence in a tough moment. What matters most is that you show up consistently, with empathy and integrity.

Shift Pattern

  • Typical shifts are 07:00–22:00, followed by a sleep-in (paid separately) and handover at 07:30
  • Shorter shifts also possible for Bank/Flexible Staff
  • Full-time roles are usually worked across 2.5 days per week, on average
  • We avoid back-to-back shifts and build rotas to protect work-life balance

Driving Requirement

Due to the nature of the role, a full, valid UK driving licence is essential.

To meet transport needs safely and flexibly, all staff must be either:

  • Over 25 years old (to drive the service vehicle), or
  • Willing to use their own vehicle with business insurance in place

Meet Our Leadership Team

You'll be supported by a stable and experienced team across both homes:

  • Jilly – Responsible Individual and one of the founders of Skylight Children's Homes, with postgraduate specialism in behavioural support and trauma-informed care.
  • Anj – Registered Manager at Nova House, overseeing daily operations and ensuring a safe, child-centred home.
  • Sandra – Deputy Manager at Nova House, supporting staff practice, supervision and development.
  • Stuart – Deputy Manager at Aurora House, helping shape the new home with a focus on relationships and team culture.

Our Values

We are a values-led team, and our culture reflects this every day:

  • Passionate & Ambitious – We take pride in doing our best, even when no one is watching.
  • Celebrate Every Success – We recognise effort, progress and small wins that build self-belief.
  • Playful & Fun – Laughter, silliness and shared moments are vital to healing.
  • Accepting & Respectful – We treat each person with dignity, kindness and understanding.
  • Curious & Reflective – We focus on the 'why' behind behaviour and respond thoughtfully.
  • Empathetic & Kind – We lead with compassion and show up consistently for others.

These values shape everything we do – from recruitment and supervision to how we respond in moments of crisis.

What's on Offer?

  • Full, sector-leading induction and ongoing training
  • Health and wellbeing cash plans – dental, optical, GP helpline and more
  • Free parking, staff meals, casual dress and reflective support
  • Monthly recognition/gift vouchers through our Skylight Stars scheme
  • Progression and development opportunities as we expand

Who We're Looking For

We're looking for people who are:

  • Proactive – able to take initiative and respond calmly in the moment
  • Nurturing – naturally supportive and able to build warm, trusting relationships
  • Emotionally resilient – able to manage the emotional demands of the role with compassion and consistency
  • Team players – collaborative, respectful and always willing to support colleagues
  • Reflective – open to learning and growth, with the ability to think critically about your practice
  • Reliable and responsible – able to follow through, show up and be counted on
  • Calm under pressure – grounded and steady, even during challenging situations

Skylight Children's Homes is an equal opportunities employer. We value and celebrate diversity, and we are committed to creating an inclusive environment where everyone feels respected, supported and able to thrive. We actively welcome applications from individuals of all ages, backgrounds, genders, sexual orientations, ethnicities, faiths and abilities.

How to Apply

We are reviewing applications and holding interviews on a rolling basis – please don't wait

To apply, click 'Apply Now'. If you have any questions, please email

Come and be part of something meaningful – help build homes where young people feel safe, seen and supported to flourish.

We are committed to safeguarding and safer recruitment. All roles are subject to safer recruitment checks, including an enhanced DBS check and satisfactory references.

Job Types: Part-time, Permanent, Freelance, Zero hours contract

Pay: Up to £15.00 per hour

Benefits:

  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking

Application question(s):

  • Are you over 25 years of age (required for service vehicle insurance purposes) or willing to obtain business insurance and use your own vehicle (reimbursement at 45p per mile)?
  • Do you require Sponsorship?

Experience:

  • Residential Childcare: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person