Guest Relations Executive

3 days ago

Cornwall England, United Kingdom MarketforceLive Full time

Guest Relations Executive (Connect Team – Audience Acquisition & VIP Engagement)

About MarketforceLive

MarketforceLive is a global B2B events and media company, delivering high-impact conferences, content, and bespoke networking experiences across industries including banking, insurance, utilities & energy and logistics. We bring together senior professionals to drive innovation, forge partnerships, and solve industry-wide challenges.

The Role

We are looking for a confident, proactive, personable, and relationship-driven
Guest Relations Executive
to join our VIP & Connect team. In this role, you will engage with senior decision-makers to secure their participation at our in-person events across the UK, Europe and the US.

As a Guest Relations Executive, you'll be responsible for identifying and inviting senior decision-makers from our key market sectors, offering complimentary passes to curate a high-calibre attendee list.

This position plays a critical role in the success of our event campaigns: a strong and influential list directly enhances the value proposition for our sales teams, contributing to increased commercial opportunities.

Key Responsibilities

  • Engage senior decision-makers from target accounts via phone, email, LinkedIn and video calls to invite them to attend our events, free of charge
  • Collaborate with our marketing, sales and content teams to ensure we're onboarding senior decision-makers from our specified target accounts
  • Build and nurture trusted long-term relationships and act as an advisor throughout their event journey to ensure a high-quality experience for guests
  • Work alongside your Community Liaison Executive to pass over eligible attendees for Connect programmes and onsite VIP activities
  • Maintain detailed and accurate contact records using Salesforce CRM
  • Support the on-site delivery of Connect activities (e.g. 1-to-1 meetings, hospitality dinners, roundtables) and ensure gold-standard guest experience
  • Travel to 3+ live events per year (UK and abroad; all expenses covered)

What We're Looking For

  • Previous experience in B2B events, executive outreach, or a sales/customer success environment, or previous experience engaging senior stakeholders in a B2B context, e.g. through marketing.
  • A confident communicator with strong interpersonal skills who can tailor messaging to individual executives, hold thoughtful conversation and use their initiative to chase and convert leads
  • A relationship builder who is able to build credibility and earn trust and can guide professionals through a curated experience
  • Commercially aware and able to recognise where there's value for both participant and partner
  • Highly organised, with the ability to manage multiple conversations, priorities and deadlines
  • Tech-savvy, with experience using CRM systems (e.g., Salesforce) and digital outreach tools
  • Willingness to travel for events and work flexible hours across international time zones
  • Degree-level education

Why Join Us?

This is a chance to take ownership of high-level executive relationships and play a vital role in shaping meaningful, business-critical conversations. You'll be part of a fast-paced, collaborative team with the opportunity to grow and make a visible impact.

Benefits include:

  • Uncapped commission structure (OTE £6,000+)
  • Flexible working options – use of London office or remote working
  • 25 days holiday plus gifted day at Christmas
  • Travel, accommodation and meals covered for events
  • Laptop and phone system provided
  • Collaborative and inclusive team culture
  • Auto-enrolled pension scheme
  • Health insurance

  • Guest Relations Manager

    3 days ago

    City Of London, England, United Kingdom The Ned & Ned's Club Full time

    Our Guest Relations team are a constant warm presence around the operation and are the faces of outstanding hospitality for our VIPs during their visit or stay.As Guest Relations Manager you will lead the small but mighty team that anticipate VIP's needs and collaborate with all departments to provide a tailored experience perfect for that guest.Do you want...

  • Guest Experience Executive

    3 days ago

    Surrey, England, United Kingdom Merlin Entertainments Full time

    Ready to turn everyday moments into wild adventures as a Guest Experience Executive at Chessington World of Adventures Resort?At Chessington, adventurers do not simply enter a park, they step into a world where imagination roams free. We're searching for a Guest Experience Executive who can keep this world running smoothly, resolving challenges, guiding...

  • Executive Consultant

    2 weeks ago

    England, United Kingdom Alfa-Executive Solutions Full time

    Executive Consultant – UK Infrastructure Services (Energy)Salary: commensurate with experienceLocation: UKSector: Energy/infrastructureWe are seeking an experienced Executive Consultant to assist the Board of Directors of a prominent UK infrastructure services organisation, aligning to their Energy division. The ideal candidate will possess a deep...

  • Executive Assistant

    2 weeks ago

    East Midlands, England, United Kingdom GK Executive Talent Ltd Full time £30,000 - £40,000 per year

    Executive Assistant to the EMEA General ManagerMidlands, UK (Hybrid – periodic in-office weeks required)Full-Time | International Consumer BrandExcellent Fixed SalaryA leading global organisation within the beauty and personal care sector is seeking a highly professional and exceptionally organisedExecutive Assistantto support the EMEA General Manager....

  • Guest Service Officer

    3 weeks ago

    england, United Kingdom Royal Caribbean Group Full time

    The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

  • Guest Service Officer

    4 days ago

    England, United Kingdom Royal Caribbean Group Full time

    The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...

  • Operations Manager

    2 days ago

    Cornwall, United Kingdom Punch Pubs & Co Full time

    We are a multi-award winning pub and bar operator, managing circa 1,300 leased and tenanted pubs across the UK. We focus on preserving and enhancing the great British pub, creating vibrant community hubs where everyone is welcome. We offer flexible agreements for publicans, including tenancy and management partnership contracts, ensuring we support every...

  • Manager - Network Operations Planning and Performance

    2 days ago

    Cornwall, United Kingdom Punch Pubs & Co Full time

    We are a multi-award winning pub and bar operator, managing circa 1,300 leased and tenanted pubs across the UK. We focus on preserving and enhancing the great British pub, creating vibrant community hubs where everyone is welcome. We offer flexible agreements for publicans, including tenancy and management partnership contracts, ensuring we support every...

  • Sales Executive

    1 week ago

    Cornwall, United Kingdom St Mellion Estate Full time

    Job descriptionAt St. Mellion Estate we are looking for a driven sales person to join our team. If you thrive in a busy and diverse environment and want to work in a beautiful location then we want to hear from you.About us..St Mellion Estate is a luxury resort that has two world renowned golf courses a spa with full leisure and fitness facilities and an 80...

  • Public Relations Account Executive

    5 days ago

    Manchester, England, United Kingdom Four Recruitment Full time £25,000 - £30,000 per year

    B2B PR & Content Executive, Manchester, £25,000 - £30,000 DOEAre you a talented content writer with experience in PR and social media? Do you thrive in a busy agency environment, creating compelling content for diverse audiences?We are recruiting for a dynamic PR and marketing agency based in Manchester, looking for aB2B Corporate Content Executiveto join...