Imaging Systems Manager

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: A highly competitive salary is offered, commensurate with experience and qualifications.

Hours: 37.5 hours per week

Location: 33 Grosvenor Place, London, SW1X 7AW (Cross site working expected)

Contract: Full time, Permanent

What are we looking for?

Cleveland Clinic London are looking to recruit an Imaging Systems Manager to join our Imaging Services Team. A highly competitive salary is offered, commensurate with experience and qualifications.

This is a full-time position, working 7.5 hours shifts between Monday to Friday, during the service hours of

The role includes an on-call requirement to provide support for critical system issues outside of regular working hours, ensuring continuity of service for Imaging Services systems and supporting other clinical departments in need.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.

With overall responsibility to administer, manage and support the operations, system maintenance and quality control activities of Clinical Imaging Systems at Cleveland Clinic London, the Imaging Systems Manager will work as part of a global team and under the overall guidance of the Clinical Manager of Imaging Services. The Imaging Systems Manager will have direct line management responsibility for a team of seven staff members. They will also work with ongoing projects and task responsibilities to the Divisional Institute Managers, Clinical Engineering Manager and the IT Manager.

They will be responsible for: the efficient day-to-day Picture Archiving and Communications System (PACS/VNA), Radiology Information System (RIS), Cardiology and other CCL digital technologies, in order to ensure continuity of patient care at all times. Managerial support within the Clinical Imaging Systems team, maintaining effective service delivery through the allocation and management of resources, responding to evolving clinical service needs, handling complaints and ensuring close liaison with clinical users and third party suppliers. Developing and maintaining operational policies and procedures and system audits. Delivery of training for, and the integrity, safe use and security of the Clinical Imaging Systems database

What will your duties include?

• Demonstrate expert knowledge and understanding of the following specialised system to assist with training and provide 1st line support (indicative list only and non-exhaustive

• Terarecon

• Brainlab / TraumaCad
• Orpheus CAST
• Nuance PS 360
• Zeiss (Ophthalmology)
• Syngo VIA
• Syngo Dynamic
• Digitiser
• CD burning software used to produce CDs of patient images
• CR software used in the post processing of plain film
• Workstation used in the post processing of MRI
• Workstation used in the post processing of CT
• Orthopaedic electronic templating software used to pre plan operations such as hip joint replacements
• Other Third Party DICOM systems
• Implement, support, and potentially lead integrations for Clinical Imaging System projects
• Prepare reports for administration on all aspects of medical imaging operations as appropriate or directed.
• Provide application and technical support for the Imaging team in addition to system triage and troubleshooting assistance to the end-users
• Act as liaison between Imaging Services and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavours.
• Oversee activities of vendors in all phases of installation and implementation of new systems.

What we need from you?

• Minimally a BSc(Hons) Radiography / Computer Science / Health Informatics, DCR(D) Diploma of the College of Radiographers or equivalent required
• Professions Council or equivalent IT/Healthcare experience required
• Completion of PACS Administrator training experience required
• PRINCE2 or equivalent Project Management qualification required
• Current valid Healthcare Professional Council (HCPC) registration desirable
• Highly developed specialist knowledge and experience of Imaging Systems and the interrelationship of these with other clinical services within a complex hospital environment
• Knowledge of Information Governance and its use within the Imaging IT environment
• Knowledge and experience of working practices within Imaging departments

What We Offer

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension – contribute 5% and we'll contribute 10%
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health, coaching and EAP support
• Earned Wage Access - get early access to part of your pay when needed
• Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.

If you would like to know more, please email shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

"Let's deliver World Class care together"

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.