Residential Support Worker BANK/ZERO Hours

2 days ago


Cwmbran NP, United Kingdom Midway Transitional Solutions Full time

Residential Support Worker (Zero Hours / Bank Staff)

Location: Across Torfaen, Monmouthshire and Rhondda Cynon Taff.

Company: Midway Transitional Solutions Ltd

Salary: £12.21 plus £50 sleep in.

Job Type: Zero Hours / Bank Staff

DBS: Enhanced (Required)

Driving Licence: Full/Clean (Preferred)

About Us

Midway Transitional Solutions Ltd provides high-quality residential care for young people, helping them develop the skills and confidence they need to move towards independence. We are committed to offering a supportive, nurturing environment where staff and young people can thrive.

About the Role

We are looking for flexible and reliable Residential Support Workers to join our Bank Staff Team across Torfaen, Monmouthshire and Rhondda Cynon Taff.

This is a zero-hours position, ideal for individuals who can work a variety of shifts — including days, nights, weekends, and bank holidays — often at short notice.

You'll work alongside the Senior Shift Leaders and Managers to support young people in our care, helping them build life skills, resilience and independence while maintaining professional boundaries at all times.

Key Responsibilities

  • Provide a safe, caring, and supportive environment for young people.
  • Assist with day-to-day routines, activities, and care plans.
  • Support and participate in educational, recreational and leisure activities.
  • Promote positive behaviour and act as a consistent role model.
  • Maintain clear and accurate records in line with company policies.
  • Follow safeguarding and child protection procedures at all times.
  • Carry out domestic duties, including cooking and general household tasks.

What We're Looking For

  • Previous experience working with children or young people (desirable).
  • NVQ Level 3 in Health and Social Care (Children and Young People) – desirable, or willingness to work towards it.
  • A genuine passion for supporting young people to achieve positive outcomes.
  • Flexibility to work various shifts, often at short notice.
  • Not engaged in other full-time employment.
  • Excellent communication and teamwork skills.

What We Offer

  • Competitive hourly rate.
  • Ongoing training and professional development, including NVQ qualifications.
  • Supportive and friendly team environment.
  • Opportunities for progression within the company.

Additional Information

  • All roles are subject to an Enhanced DBS check.
  • Registration with Social Care Wales is required within six months of employment.
  • Must have the right to work in the UK.

If you're caring, flexible, and passionate about making a difference in young people's lives, we'd love to hear from you.

Apply now to join our dedicated team at Midway Transitional Solutions Ltd.

Job Type: Full-time

Pay: £28,820.20-£29,240.80 per year

Benefits:

  • Casual dress
  • Company pension
  • Discounted or free food
  • On-site parking
  • Referral programme
  • Store discount

Experience:

  • Residential Childcare: 1 year (preferred)
  • Support Environment: 1 year (preferred)

Licence/Certification:

  • QCF level 3 Health & Social Care in Children & Young People (preferred)
  • Driving Licence (required)

Work Location: In person



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