Senior Internal Communications Manager

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

Senior Internal Communications Manager
 
The Role:

Our Internal Communications team creates innovative campaigns that connect colleagues with the British Council's strategy and purpose. We aim to inform, engage, influence behaviours, and ultimately drive organisational performance. The team also partners with senior leaders to help them deliver inspiring and impactful communication.

We're looking for someone to provide strategic and hands-on internal communications support for the Cultural Engagement (CE) division's new strategy and major global change projects. You'll play a key role in implementing recommendations from our recent internal communications audit and identifying opportunities to enhance communication channels, content, processes, and leadership communication across the division.

Accountabilities:

The role involves developing a deep understanding of the Cultural Engagement division, its business plan, and the broader organisational context to support strategic and change communication. You will design and deliver internal communication projects that align with the CE strategy, measure their effectiveness, and demonstrate engagement and behavioural impact. Creating compelling written and visual content, maintaining campaign schedules, and ensuring alignment with global and regional communications are essential. The position also requires upholding editorial standards, reinforcing organisational values, and advising senior leaders on effective leadership communication while establishing clear processes and responsibilities. Additionally, you will implement recommendations from the internal communications audit, propose new approaches, manage communication risks, and ensure channels and activities remain consistent with global and regional strategies.

Requirements of the role:

• Degree or professional qualification in internal communications or a related discipline, or equivalent experience
• Internal comms experience in a global, matrixed organisation with an understanding of the associated comms challenges
• Strategic change communication and comms planning methodology, including measurement and analysis
• Coaching senior leaders in authentic leadership comms
• Strong stakeholder management and influencing skills
• Conducting internal comms audits and implementing solutions
• Professional writing and editing skills
• Experience of developing creative concepts and putting them into action
• Channels and events management

Closing Date:   Applications will close at 23:59 on 15th December 2025 UK Time.

You must have the legal right to work in the UK at the time of application.

Important Information:

Department: Communications

Contract type: Indefinite
Pay band: 8

Salary: £38,820 -£46,203 plus London allowance of £3,300

Location: London (UK) only

Requirements:
Please note that candidates must have the pre-existing, legal right to work in the UK. 

Mobility / relocation / visa sponsoring support will not be provided. 
 
British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.  This may not be appropriate for all roles but can be explored at interview.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement

We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email