LR221579 - Retail Catering Supervisor

Retail Catering Supervisor
Aberdeen Royal Infirmary
We are looking for someone to oversee the general duties involved in providing patients, staff and visitors with a high quality, customer focused, and safe retail beverage and foodservice.

You will supervise the Daily operation and cleanliness of the Retail Units, and their associated equipment, whilst ensuring high levels of food safety, service and customer satisfaction.

You will be responsible for ensuring that all staff within your team are working efficiently, safely, and delivering the highest standards of customer care.

Band 3

Hours: 37 Hours per week - 7.00am until 15.00pm, but must be flexible

To apply for this post, applicants must meet the following criteria:
Previous experience working face to face with the public in a busy, fast paced customer-service centred role which meets the customer expectations.

Experience of food and drink service.

Retail, food & beverage service knowledge acquired through training and experience.

Ability to undertake & retain knowledge through induction & on-the-job training relating to HACCP, food safety, customer service and health & safety

Customer service focused with good communication skills & attention to detail.

Numerate, literate & practical with the ability to use initiative.

Basic IT skills.

Working knowledge of EPOS tills, contactless payment transactions & previous cash handling experience.

Health & safety conscious.

Calm, pleasant disposition.

Person-centred with a genuine interest in working with the public.

The ability to work well under pressure.

The ability lead and inspire a Team to deliver the highest standards across the business.

In addition to the competencies and qualifications noted above, we are looking for applicants who can demonstrate evidence to support our organisational
'values and behaviours' which are;

• Care & Compassion
• Dignity & Respect
• Openness, Honesty & Responsibility
• Quality & Teamwork

Applicants should be able to show enthusiasm for continuous learning and development, a professional attitude and a passion for working within the wider healthcare care team

For informal discussion, please contact
Victoria Pigot Tel:

Interview date:
T.B.A

To apply, please log-

Additional Information For Candidates
As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

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• Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.