Admin Support Worker

10 hours ago

Birmingham, Birmingham, United Kingdom Care and Support Agency UK Full time

30 HOURS A WEEK

Must have Full UK driving license and Vehicle

Support Worker Job Description

A Support Worker helps people with sight loss to live the life they choose by working as a driver and support worker to enable the person supported to carry out their duties efficiently and effectively. A Support Worker does not fulfil the role for the individual but enables the person supported to carry out their role by supporting tasks to enable them to be successful in their role.

Key Responsibilities

Specific requirements and responsibilities will vary; however, they will include tasks such as the following:

· To drive the person supported in order that they may fulfil the requirements of travel in their role.

· To provide sighted assistance to the person supported, including orientation and sighted guiding in unfamiliar environments, or other assistance as required.

· To note take and read documentation to the person supported as required and handle information in a sensitive manner and maintain confidentiality applying the data protection act where necessary.

· To assist with basic data input on Microsoft Office including Excel and Word, maintain Outlook calendar and maintain accurate and confidential records.

· To locate information from a variety of sources, including the internet, print and internal systems/databases.

Person Specification Education/ Qualifications Essential:

· If driving is specified as a key responsibility for the role, a full UK driving licence.

Job-Related Experience Essential

· Evidence of dealing with confidential issues sensitively and with total integrity.

· Positive, team player, flexible and thorough in ways of working

· Proven ability to use initiative and able to work effectively under pressure

· Good interpersonal skills are essential as the role will require a close working relationship with the person being supported.

Knowledge Essential:

· Computer literate with a good knowledge of all Microsoft Office packages

Skills and Competencies Essential:

· Excellent listening and communication skills particularly verbal.

· Proven, demonstrable ability to take a person-centered approach, build trust and work in a close one to one working relationship.

· Functional level of English and Math's to enable fulfilment of role requirements such as notetaking.

· Excellent planning and organization skills.

· Self-motivated and able to work on own initiative.

· Effective time management skills.

Job Types: Full-time, Part-time

Pay: £13.00 per hour

Benefits:

  • Company pension

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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