Application Systems Analyst

1 week ago

Redditch, Worcestershire, United Kingdom Arcus FM Full time £30,800 - £38,620 per year

Why Join Us:

Are you an organised, proactive, and technically skilled Systems Analyst looking for your next opportunity? Join our team and play a key role in supporting and enhancing the systems that keep our operations running smoothly.

We are looking for someone who thrives in a dynamic environment, enjoys solving problems, and takes pride in delivering excellent service to colleagues across the business.

This is a remote role that will require the successful candidate to work out of the Redditch office 1 day a week.

What We Offer:

  • Competitive Salary – Up to £38,620 per annum, depending on experience
  • 25 days annual leave, plus bank holidays
  • Enhanced overtime rates for additional earnings
  • Annual bonus (up to 4%) - subject to performance (historically paid out)

About the Job:

About the Role:

As a Systems Analyst, you will be responsible for the setup, maintenance, support, and administration of key operational and back-office systems. You'll act as the main point of contact for system queries, support business-critical applications, and work closely with internal teams and external providers to ensure our systems perform at their best.

To be successful you will have::

Key Responsibilities:

  • Administer and maintain core systems including CAFM, WMS, Time Track, Logicgate, and back-office platforms.
  • Support the adoption of new technologies and provide ongoing system administration.
  • Act as the interface between internal users and system providers, ensuring issues are resolved promptly and effectively.
  • Carry out system testing ahead of upgrades or new functionality rollouts.
  • Support MI and wider business teams with automated and ad-hoc reporting.
  • Manage user accounts and maintain access security policies.
  • Provide training, guidance, and support to system users across the organisation.
  • Conduct data analysis, cleansing, and reporting as required.
  • Ensure systems are updated in line with business and client needs.
  • Help maintain the performance and reliability of business-critical systems.

Skills & Experience:

  • Proven experience in system analytics and maintaining business applications.
  • Strong skills in data analysis, data cleansing, and data administration.
  • Experience with CAFM and WMS systems.
  • Familiarity with Finance, HR, H&S, and L&D back-office systems.

Why join Arcus:

We're an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You'll also benefit from a comprehensive rewards package including:

  • Matched pension contributions (5–6%)
  • Life assurance
  • Access to our industry-leading training academy
  • Discounts, vouchers, and financial aid programs

Ready to take the next step:

If you have the experience and drive to succeed in this role, we'd love to hear from you. Click Apply to submit your application today.

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