Clinic Support Worker

1 week ago

Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £25,000 - £35,000 per year

The Clinic Support Worker will work in the Amputation and Prosthetic Rehabilitation Unit supporting adults and children in an outpatient setting. They will be the first point of contact in the service, offering great patient centred care to signpost and assist with the smooth running of the service.

They are part of a multi-disciplinary team consisting of prosthetists, allied health and medical staff, providing the highest standard of individualised care to all patients and their families and carers in the outpatient department.

The main duties will involve:

Communication and Liaison e,g, meeting and welcoming patients to their appointments, liaising with team members to update on patient attendance

Clinical tasks with patients, including acting as a chaperone, monitoring patients health and wellbeing

Physical tasks e.g. supporting with toileting and personal hygiene, supporting with refreshments

Appointment bookings e.g good IT skills with entering patient demographics

Please see attached job description and personal specification for further details

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.

Ranked #1 among all Trusts in North and Central London for all People Promises and themes.

Ranked #1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. ​

Joining our organisation means enjoying a wide range of staff benefits, including:

24/7 access to wellbeing support through our Employee Assistance Programme.

A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.

A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.

Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff.

As first point of contact for patients and carers entering the service, it will be important to have great people skills with good communication. A caring and friendly approach will be important.

Post-holders will be responsible for co-ordinating the administrative, physical and psychological care of patients attending clinics for consultation and treatment.

They work throughout the department on a rotational basis, in the clinical area and in medical records prepping as well expanding pre-screening aspect of the service.

The post holder will effectively handle telephone calls, email correspondence, process referrals and book appointments, whilst ensuring that patients or visitors receive any information, they need prior to accessing our services.

Please see job description and person specification attached.

  • Clinic Support Worker

    1 week ago

    Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    **Vacancy**: Clinic Support Worker Hours 37.5 hours per week. This is a full time post Monday - Friday with shifts between the times of 8am and 7pm. The Outpatients Department of The Royal National Orthopaedic Hospital Stanmore Site is looking for motivated and enthusiastic new members of staff to join our team to work as a band 3 Clinic Support Worker....

  • Senior Clinical Fellow in Hip

    2 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £60,000 - £120,000 per year

    The RNOH currently have a Senior clinical fellow post in specialist hip & knee unit available. The post is for 1 year fixed term. Applicants should have completed core surgical training and have experience in elective orthopaedics, and ideally an interest in hip and knee arthroplasty surgery.The position will provide exposure to all aspects of the management...

  • Clinical Nurse Educator for Children and Young People

    1 week ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £40,000 - £60,000 per year

    We are seeking a highly motivated, committed, and passionate individual to take up the post of Clinical Nurse Educator within the Children and Young Peoples Division. You must have excellent communication skills and be able to work effectively with students and newly qualified nurses, supporting the wider team in ensuring they are knowledgeable in the...

  • Complex Spine Senior Clinical Fellow

    7 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £60,000 - £100,000 per year

    The Fellowship is in Complex Spine Surgery.This Fellowship provides excellent training in Complex Spine Surgery, with all the previous fellows currently working as Consultant Spinal Surgeons in the UK and Australia.The RNOH Spinal Surgery Unit incorporates both the Spinal Deformity and the Neuro-Orthopaedic Spinal units. The unit is one of the largest of its...

  • Patient Pathway Coordinator

    2 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £35,000 - £55,000 per year

    The Patient Pathway Coordinator will work as an integral member of multi-disciplinary teams, providing a pro-active and facilitative clinical pathway navigation service by supporting clinical teams in ensuring that patient care is delivered in an effective and timely manner in accordance with national guidance.To provide efficient and administrative support...

  • Therapy Technician

    6 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £25,000 - £40,000 per year

    An exciting opportunity has arisen for an enthusiastic and motivated person to join the Therapy Department at the Royal National Orthopaedic Hospital NHS Trust (RNOH).You will be supporting Occupational Therapists and Physiotherapists who provide a wide range of rehabilitation programmes for people with complex chronic musculoskeletal pain problems,...

  • Band 6 Specialist Occupational Therapist

    2 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £40,000 - £70,000 per year

    To assess and treat routine and highly complex patients in this clinical unit, teach junior staff and students and support the Team Leader in developing the service.Responsible to Highly Specialist Occupational Therapist in related clinical area and directly supervises one member of staff and students as allocated.Assesses and treats patients with routine...

  • Patient Pathway Administrator

    6 days ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions.Our busy division is looking for a Patient Pathway Administrator to join the team on a substantive basis . This post offers an excellent opportunity for an experienced, enthusiastic and conscientious...

  • International Patient Liaison

    2 weeks ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £40,000 - £80,000 per year

    The post holder will be responsible for ensuring the provision of an excellent standard of customer service to the international patient and hospital colleaguesThe International Patient Liaison Officer is responsible for providing professional Arabic translation and liaison services to support both existing and new relationships with local Embassies, third...

  • Staff Nurse

    2 weeks ago

    Stanmore HA LP, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time £30,000 - £50,000 per year

    The London Spinal Cord Injury Centre is a 30-bedded Unit that provides patient focused care within a multi-professional team for patients with spinal cord injury.We are looking for innovative and inspirational individuals to join our team in the provision of high quality care to the rehabilitation patients. As a spinal injury nurse you will be involved with...