People Services Assistant

Salary

£14,722.74 per annum

Location

Home Based, Birmingham

This is a temporary, part time vacancy that will close in 17 days at 23:59 GMT.

The vacancy

Hours: 16 per week

Shift Pattern: Monday/Tuesday Or Monday/Tuesday/Wednesday (AM)

This Role is a 6 Month Fixed-Term Contract

The role

We are currently looking to recruit a People Services Assistant, to join our People Services team here at Housing 21.

Within the role you will provide a people focused service to the business on a wide range of People Services processes, including the resolution of 1st level employee relations and transactional queries, in accordance with established policies, process and procedures and change management support. To enable managers to carry out their people management role effectively by providing initial advice on policy and process.

At Housing 21, we are committed to providing outstanding support to our employees and maximising their employment satisfaction. As a People Services Assistant, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our organisation.

While the role offers flexibility with home-based work, the successful candidate will be required to attend team meetings at our head office in Birmingham as required.

If you're ready to embark on a fulfilling journey with an organisation that values social impact and empowers its employees, don't miss out on this incredible opportunity Check out the attached job description to learn more about what awaits you at Housing 21.

Curious to know more? If you're looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We'd love to meet you

What we're looking for

The essential requirements for the role include:

• Experience of working in a HR role with knowledge of HR processes and policies covering a variety of HR activities (including but not limited too change management, advice, guidance)
• Experience of working in a fast paced, high-volume environment and delivery of excellent customer service
• Able to work as part of a team and is a team player who values making a contribution to others and the business
• Flexible and adaptable to the needs of customers and to the business
• Experience of working with a HR system
• Good Knowledge of Word and Excel
• Knowledge of confidentiality and data protection legislation
• Educated to GCSE Grade C (Level 4) or above or equivalent experience
• CIPD level 3 or equivalent experience of working in a HR environment

Why us?

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

Closing date for applications is 30 November 2025.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us

Benefits

Flexible working

including a nine-day fortnight

Holiday trade scheme and volunteer leave

Funded health

cash plan

Occupational maternity pay / paternity pay

Pension

contributions

Occupational sick pay

Lifestyle discounts

Car salary sacrifice and leasing scheme

Learning and development opportunities