Credit Manager

1 week ago

Birmingham B, United Kingdom Flora Co Associates Ltd Full time £40,000 - £45,000 per year

Credit Manager

Location: Birmingham (hybrid)

Team: Up to 8 (and growing)

The Opportunity

Our client is a rapidly expanding well respected business with a finance team that's levelling up fast. They're now looking for a Credit Manager who's not just great with numbers - but brilliant with people, processes and performance.

If you love taking a good team and making it great, and you're energised by improving workflows, tightening controls and building a best-in class credit function, this role is absolutely your territory.

What you'll be doing

  • Leading and developing a credit control team of up to eight, with scope to grow as the business scales.
  • Driving process improvements and efficiency gains across the credit function - smarter ways of working, fewer bottlenecks, better outcomes.
  • Overseeing the full collections and aged debt process, keeping KPIs sharp and cashflow healthy.
  • Embedding clear reporting, dashboards and performance metrics to improve visibility and accountability.
  • Working closely with operations, finance and fee-earners to unblock issues and keep client relationships strong.
  • Reviewing and enhancing credit policies, controls, and workflows as the organisation evolves.
  • Coaching, mentoring and upskilling the team - building capability, confidence and consistency.

You'll shine in this role if you…

  • Have solid experience in credit control or collections management, ideally in a service-led environment.
  • Know how to drive efficiencies, standardise processes and make a function run smoother than it did yesterday.
  • Bring a natural leadership style: supportive, approachable, clear, fair - able to get the best out of people.
  • Understand how to balance commercial awareness with customer service.
  • Communicate confidently with stakeholders across the business - from junior staff to senior leadership and external clients.
  • Love structure, continuous improvement and organised workflows (chaos is not your aesthetic).

Why this role stands out

  • A genuinely growing team where your ideas will be listened to - and implemented.
  • Huge scope to shape the function, upgrade processes and build something scalable.
  • A collaborative culture with a CFO who values operational excellence.
  • Hybrid working and progression as the business continues to scale.

Interested and ready to make your mark?

Apply now and tell us one efficiency or process improvement you've introduced that made your old team wonder how they ever lived without it.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Free flu jabs
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Work from home

Work Location: In person

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