Rent Recovery Specialist

1 week ago

London, Greater London, United Kingdom Foxtons Full time £25,000 - £40,000 per year
About The RoleAt Foxtons, we understand that property management is about more than just transactions - it's about trust, reliability, and delivering peace of mind. One of the most valuable services we offer our landlord clients is rent recovery, and we're looking for someone who can confidently step into this vital role.

As a Rent Recovery specialist, you'll be at the heart of our commitment to safeguarding our clients' income. You'll be the reassuring voice and the steady hand that ensures landlords feel supported, even when rent payments fall behind. Your work will involve navigating complex situations with empathy and precision, contacting tenants through every available channel to resolve issues and secure payment. You'll also advise landlords with clarity and professionalism, keeping them informed every step of the way and, when necessary, representing Foxtons in court proceedings with confidence and expertise.

Core responsibilities of the role include:
  • Be the first point of contact for tenants facing payment issues - listen, understand, and guide them toward resolution.
  • Keep landlords informed with clarity and confidence, offering expert advice and timely updates.
  • Represent Foxtons in court proceedings when necessary, standing as a knowledgeable and composed advocate.
  • Master the legal landscape of rent arrears through our industry-leading training and become a go-to expert in your field.
We Offer:
  • Meaningful career progression based on your performance, knowledge and attitude, not just your length of service
  • Equity, Diversity and Inclusivity networks with Foxtons-funded social events
    Unrivalled training and upskilling opportunities throughout your career
  • One paid work day a year to volunteer for a charity of your choice
  • Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform
  • Enhanced parental policies, including generous shared parental leave
  • Pension scheme

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