Accomodation Officer
4 days ago
Summary:
We are looking for an Accommodation Officer to join our dynamic team, focusing on managing bookings for temporary accommodation and overseeing Temporary, Transitional, and Settled accommodations provided by the Council to address homelessness in Newport. This role requires 3-4 days in the office and on-site inspections, with 1 day of remote work. We seek a motivated individual with housing services experience and a commitment to making a positive impact. The position offers diverse experiences, challenges, and opportunities for personal and professional growth.
Responsibilities:- Manage rent accounts to minimize debts.
- Safeguard tenants and identify their support needs.
- Oversee client placements and movements to optimize accommodation suitability.
- Provide office duty support, including completing license agreements, occupational contracts, and housing benefit forms.
- Travel throughout Newport, requiring personal transportation.
- Experience in providing housing services.
- Strong resilience and proactive work ethic.
- Ability to perform well under pressure and manage stress effectively.
- Capability to adapt to challenging situations and handle confrontations professionally.
- Evidence of delivering effective services and outcomes in the housing field.
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