Service Development Officer

Reference Number:
EAC-002325

Salary:
SO2 £40,182 - £42,060

Advert closing date:
27/10/2025

Department:
Environment and Communities

Location:
Civic Centre Site

Contract type:
Permanent

Division:
Customer Services

Hours Per Week:
36

Contract End Date:
Not applicable

Interview Date:
TBC

Job Description
*Service Development Officer (Libraries) SO2
Permanent full time post (36 hrs per week)
Salary £40,182 - £42,060*
Enfield Library Service has a vacancy for the role of Service Development Officer.

Key skills needed for the role:

• To lead on the planning and delivery of specific projects and initiatives aimed at improving Library services in Enfield Libraries.
• To be responsible for the day to day operation and line management of various staff with different roles delivering front line services across different locations. To review, improve and take responsibility for the activities and performance of these staff members and the quality of their work through the PDR process and 121s by identifying appropriate development and training activities and deliver coaching. To deal with any people management issues including recruitment, probationary reviews, initial disciplinary/capability issues and absence management within the team.
• To organise and manage delivery of a programme of initiatives across libraries in support of the Council's objectives including digital inclusion, literacy for children and adults, a love of reading and lifelong learning.
• To maintain, monitor and potentially expand current initiatives which bring income to the service and to seek new income generation opportunities.
• To monitor project funds and ensure they are spent appropriately and in a timely manner.

Contact Details -
If you would like to know more about the role, please contact Peter Di Biasio on for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact Farida Uddin on
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents.

Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month paid sabbatical for Children's Social Workers

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.