Internal Communication Specialist

Internal Communications Specialist - Full time - Salary £36,978 - £43,141 (dependent on experience) - Hybrid working

Join us and you'll have an opportunity to make an impact and be part of an organisation committed to driving sustainable outcomes. At OS, we use location data and intelligence to help customers build more resilient societies, preserve the environment, foster healthier, happier spaces that people want to live in, and support the delivery of improved public services and critical infrastructure.

About the Role

We're looking for an experienced Internal Communications Specialist to help shape how we connect, engage, and inspire our people. You'll play a key role in aligning communication strategies with our organisational ambitions and cultural aspirations, ensuring every message is clear, inclusive, and impactful. This is an exciting opportunity to influence employee experience and drive engagement across our business.

Your Responsibilities

• Develop and implement internal communication plans that support our strategy and cultural aspirations.
• Create compelling, inclusive, and accessible content for channels such as intranet, Viva Engage, and newsletters.
• Manage and optimise internal communication platforms to ensure consistent messaging and high engagement.
• Tailor communications for different audiences to ensure equity of experience and access to information.
• Support senior leaders in crafting authentic messages that build trust and clarity.
• Lead internal communications for organisational change initiatives, ensuring empathy and alignment throughout transitions.
• Collaborate with teams to deliver events, campaigns, and initiatives (e.g., company-wide events, wellbeing, AI/technology).
• Monitor employee sentiment through surveys, pulse checks, and informal feedback to inform strategy.
• Use data and analytics to measure communication effectiveness and continuously improve impact.

What We're Looking For

Creative and fun, you bring fresh ideas and energy to every project. Highly organised, you manage multiple priorities with ease while thriving in collaborative, adaptable team environments. Comfortable with ambiguity, you approach challenges with flexibility and confidence, driven by a relentless curiosity to improve and innovate. You balance a detail-oriented mindset with strategic thinking, ensuring precision without losing sight of the bigger picture.

• Proven experience in strategic internal communications and creating compelling content.
• Passion for connecting people to purpose and driving cultural alignment, with strong understanding of audience segmentation and channel strategy.
• Knowledge of how internal communications influences employee experience.
• Excellent copywriting and storytelling skills with a focus on clarity and impact.
• Ability to manage multiple priorities effectively.
• Strong stakeholder management skills, including experience advising senior leaders.
• Proficiency with tools such as MS Office, Dot Digital, Poppulo, SharePoint, and Viva Engage.
• Experience using AI to complement expertise and maximise efficiency.

The Rewards:
We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by
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Location:
We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where you will be based and required to spend 2-3 days a week at OSHQ.

Security:
OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS).

Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.

Closing date:
Thursday 11th December at 23:59

Please submit a cover letter with your application detailing your experience in relation to the role and why you'd be interested in working at Ordnance Survey.

First stage Interviews are scheduled to take place in person at OSHQ on Thursday 18th December. Second stage interviews are scheduled to take place in person at OSHQ on Thursday 8th January.

Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship.

We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.