Assistant Boutique Manager Harrods

3 days ago

London, Greater London, United Kingdom Vacheron Constantin Full time £60,000 - £80,000 per year

For Those Who Seek Excellence
Join a community of dedicated professionals where excellence is both a given and a never-ending quest. Play your part in driving our collective success.

YOUR ROLE

We are seeking a dedicated individual to support the Boutique Director in crafting an exceptional and memorable client experience, while upholding operational standards and driving sustainable business results through a strong clienteling approach.

PLAYING YOUR PART

You will support the Boutique Director in creating a memorable client and employee experience. Participate in networking activities and initiate boutique events to boost sales and brand reputation. Drive and monitor CRM and clienteling initiatives, developing relationships with clients and prospects. Assist in setting performance targets for the team and provide strategic analysis to achieve business goals. Oversee administrative tasks and prepare client analysis reports to identify local trends. Maintain high standards of presentation and client service, driving the adoption of new tools and services. Manage boutique operations in compliance with brand policies. Act as a brand ambassador at events, promoting the boutique's presence. Assist with coaching, training, and motivating the sales team. Develop positive relationships with the team by addressing individual needs and concerns.

WHAT WILL MAKE YOU SUCCESSFUL?

Success in this role will require a blend of passion, integrity, and leadership to drive excellence and foster strong client relationships. A deep understanding of the luxury watch market, coupled with exceptional sales and people management skills, is essential. You should be results-oriented, with the ability to anticipate market trends, make decisive choices, and effectively delegate tasks. Strong organizational skills and experience in conflict management will also be critical to achieving and surpassing business goals. Ultimately, your ability to embody the brand's values and inspire your team will define your success.

Vacheron Constantin celebrates 270 years as the world's oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future.

If this fires your imagination, we welcome your application.

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