Senior Manager, Content Operations

Senior Manager, Content Operations – Permanent - £64,850 - £72,000
Join us and be part of a mission-driven, independent publisher. You'll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.

About Sage
Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.

Our Guaranteed Independence Means We're Free To

• Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact
• Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning
• Think long-term – experimenting, taking risks, and investing in new ideas

About Our Team
The Production Technology team are curious thinkers and collaborative problem-solvers. We work closely with Production Operations and Publishing Process Management to deliver smart, scalable content workflows. Our culture is built on excellence, continuous improvement, and a shared dedication to delivering high-impact solutions that scale.

Could you be our new Senior Manager, Content Operations? Are you?

• Experienced with metadata standards like JATS XML, DOIs, MARC 21, and familiar with publishing platforms and content systems.
• Skilled in using data and dashboards to guide decisions and improve workflows.
• Passionate about process improvement, technology adoption, and scaling operations in publishing or content environments.
• A supportive team leader who builds trust and collaborates across functions.
• Confident in leading complex projects from planning to delivery with care and clarity.
• A thoughtful communicator who can make technical concepts accessible to all.
• Adaptable, resilient, and motivated to solve challenges with creativity.
• A good communicator and influencer, capable of encouraging relationships with stakeholders and global teams.
• Analytical, diligent, dynamic with a pragmatic problem-solving attitude.

Your New Role
You'll lead a dedicated team and shape how we deliver content at scale. You'll drive innovation, streamline workflows, and ensure our operations align with strategic goals. This is a hands-on leadership role where your ideas and influence will make a real impact.

• Design inclusive and scalable content delivery frameworks that support evolving product needs
• Build a team culture rooted in trust, collaboration, and continuous improvement
• Align team goals with broader business priorities through clear, measurable OKRs
• Use data and insights to advise decisions and unlock opportunities for workflow and technology enhancements
• Streamline processes and introduce tools that make work more efficient and empowering
• Lead key initiatives from archive transitions to tech upgrades with transparency and care
• Strengthen relationships with external partners to improve metadata and discoverability
• Foster alignment across Product, Technology, and Operations through open communication and shared goals
• Champion emerging technologies and inclusive guidelines across teams
• Ensure compliance and proactively manage risk with integrity and attention to detail

Overview Of Benefits

• 25 days annual leave (plus bank holidays) with 2 additional floating personal days.
• Hybrid working up to 2 days per week in office and a home working allowance.
• Life assurance, income protection, and travel insurance.
• Private medical cover and access to the company doctor.
• Tuition scheme and support for pursuing professional qualifications, including access to Sage books and journals.
• Variety of snacks and beverages available in the office.
• Healthy lifestyle reimbursement and anniversary trips.
• Access to Company loans (season ticket loan, rental deposit loan, cycle loan).

We're a Disability Confident Employer (Level 1).
If you'd like to apply under this scheme, please let us know in your application.

We're committed to making our recruitment process accessible and inclusive. If you'd like to request reasonable adjustments, please email Please note we only accept applications via email if an adjustment has been agreed.

Closing date for applications: Monday 24th November 2025
To ensure we can give each application the attention it deserves, we may consider bringing the closing date forward. Therefore, we encourage you to submit your application as soon as possible to ensure it is considered.

Diversity, Equity, and Inclusion
At Sage, we are committed to building a diverse and inclusive team and to sustaining a culture that celebrates diversity, encourages authenticity, and builds a deep sense of belonging. We encourage applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion, or belief as crafting value through diversity is what makes us strong.

Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge — supporting the development of ideas through the research process to scholarship that is certified, taught, and applied.

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Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.