Store Manager

Company Description

Flooring 4 Less is one of the UK's leading independent flooring specialists, offering a wide range of quality carpets, vinyl, laminate, luxury vinyl tiles (LVT), and hard flooring solutions at unbeatable prices.

Founded on the belief that great floors shouldn't come at a premium, we combine exceptional value, industry expertise, and outstanding customer service to help every customer find the perfect flooring for their home or business.

Our showrooms provide a welcoming and inspiring environment where customers can explore thousands of styles, textures, and finishes — supported by knowledgeable staff who offer expert advice from selection through to installation. Whether it's a single room refresh or a full home renovation, we pride ourselves on delivering honest recommendations, precise measurements, and professional fitting to the highest standards.

At Flooring 4 Less, we're passionate about people as much as we are about floors. We invest in our teams, encouraging growth, learning, and pride in every project. Our goal is to make beautiful, durable flooring accessible to everyone — backed by service you can trust.

Flooring 4 Less – Quality Floors, Great Prices, Expert Advice.

Overview

We have an exciting opportunity for an experienced and motivated Store Manager to join the Flooring 4 Less family — one of the UK's most trusted names in quality flooring and carpets.

If you're passionate about people, sales, and customer experience — and have a background in carpet and hard flooring sales — this could be the perfect step in your career. At Flooring 4 Less, we pride ourselves on offering unbeatable value, expert advice, and an exceptional in-store experience.

You'll lead by example, inspire your team, and ensure that every customer leaves delighted with both their flooring and their service experience.

The Role

As a Store Manager, you will be responsible for the leadership, development, and performance of your store team. You'll drive sales, maintain high operational standards, and ensure that customer satisfaction remains at the heart of everything we do.

You'll have the autonomy to run your store effectively — from managing stock and staffing levels to achieving ambitious sales targets — all while fostering a positive and high-performing team culture.

Key Responsibilities

Leadership & Team Management

Lead, motivate, and develop your team to deliver exceptional customer service and achieve sales targets.

Recruit, train, and support colleagues to uphold Flooring 4 Less values and standards.

Conduct regular performance reviews, providing feedback and coaching to help your team reach their full potential.

Manage rotas, timesheets, and staffing levels in line with business needs.

Champion a positive workplace culture that promotes teamwork, accountability, and enthusiasm.

Sales & Customer Experience

Drive sales performance through effective leadership, motivation, and coaching.

Deliver a consistent, high-quality customer journey from initial consultation to installation.

Ensure all customer leads and enquiries are followed up promptly and professionally.

Resolve customer queries and complaints swiftly, maintaining Flooring 4 Less's reputation for quality and care.

Achieve and exceed store and personal sales targets through strong product knowledge and service excellence.

Store Operations

Oversee daily store operations to maintain efficiency and compliance with company policies.

Ensure the store is well-presented, safe, and welcoming at all times.

Manage stock levels, deliveries, and product displays to optimise sales.

Maintain accurate employee and sales records.

Build relationships with local suppliers, contractors, and the wider community to promote the Flooring 4 Less brand.

Product Knowledge

Demonstrate detailed understanding of all carpet, laminate, vinyl, and hard flooring products.

Confidently measure, calculate, and convert dimensions in both imperial and metric units for quotes and orders.

Advise customers on product suitability, installation requirements, and aftercare.

About You

Proven experience in retail management, ideally within the flooring, carpet, or home improvement industry.

Strong sales background with a focus on customer satisfaction and retention.

Excellent leadership and communication skills with the ability to inspire a team.

Strong numeracy and IT skills, with accuracy in measurement conversions and quotations.

Highly organised, commercially aware, and motivated to achieve results.

Professional, approachable, and passionate about people and interiors.

The Package

Competitive salary with performance-based bonuses.

Staff discount on all Flooring 4 Less products.

Opportunities for professional development and career progression.

How to Apply

If you're ready to lead, inspire, and grow with one of the most dynamic flooring retailers in the UK, we'd love to hear from you.

• Apply today and start your journey with Flooring 4 Less — where great floors and great people come together.