Housekeeper – Student Accommodation

We are looking for someone to join our Roost on a full-time permanent basis, with the successful candidate working 5 days out of 7 between 8am & 8pm. Our new Housekeeper will become a key part of our existing, friendly and experienced property team at our The Oaks property in Coventry.

Hours:  37.5 hours a week 

Salary: £24,570 per annum 

Are you a multi-tasking superstar, who recognises that the environment a student chooses to call home during their studies is paramount to their success and wellbeing? As a Housekeeper at Student Roost, you will join the rest of the onsite property team in being the face of Student Roost for our wonderful residents. The integral service you'll provide is just one of the amazing ways that we keep customer service and safety at the top of our agenda.

You'll provide a first-class cleaning service within our purpose-built student accommodation, and ensure that all assigned areas, whether that's our amazing communal spaces or individual resident rooms, are clean, neat and tidy. You'll have amazing attention to detail, so that your property is always looking sparkling and inviting. The pride you take in your work will be visible for all to see, so that our residents can be equally proud of their home away from home. 

Think you're the right fit for this role? We hope so too.

You'll be someone we can count on to:

OWN

• Champion amongst the team the importance of a safe and clean environment for everyone within it, and always lead by example.
• Be at the forefront of establishing effective and suitable stock control measures. You're the expert at what is needed and when, so it makes sense for you to take full ownership of this important requirement.
• Our residents and team members will learn from you to have a sense of pride in their surroundings, and to treat the property as home.
• Every student is different and so are the teams that work in our properties. Don't leave your personality at the door and please bring your whole self to work – it's this 'you' we want to see every day.

DO

• Always strive for the best, being responsible for the sparkling finish in all assigned areas of your property whether that's our communal areas, stairwells, student rooms or communal kitchens.
• Adopt an unapologetic safety-first approach to operating safe and secure properties in line with all statutory, legal, and moral obligations, helping to ensure that safety and welfare needs are never overlooked.
• You'll never walk past a problem – ensuring that your property is inviting, well-maintained and safe at all times.

LEARN

• Get off to the Best Start Ever and learn the Student Roost way of doing things. We take enormous pride in doing a great job and delivering exceptional results and our online learning platform will make sure you're equipped with all the skills you need.
• Our properties are where our residents live but they're also our shop windows. You'll be the expert in how to present ourselves in the best possible light and know, inside out, the requirements of your property – whether that's compliance, health and safety or, quite simply, what looks right.

COLLABORATE

• Work closely with the onsite team to make sure that everyone's life is made just that little bit easier.
• Our value Be Bold, Be Heard instils an open culture where we want to hear new ideas and how we can implement solutions to improve.

The 'us' part

So you know what we're looking for, but what are you looking for from your next employer? Sure, Student Roost has a portfolio of purpose-built student accommodation properties across the UK – but more than that, Student Roost is its people.

While we strive to put our residents first, our people also include those at the heart of what we do: the property teams, Night Owls, support staff, HQ teams and more who help to keep ours a 24/7/365-day home away from home for everyone who chooses to live with us. We ask that you seek to make a difference every day you show up, and in return we'll show up for you by rewarding what's right, supporting you in your career growth and aspirations, and championing the unique qualities and ideas that only you can bring to the business.

Simply put: you do you, so we grow together.

Psst… there are some challenges too

• Clearing up after a fun weekend: We all like to have fun, and this is certainly true for our residents.  There may be a requirement for you to clear up common space that has been partied in over the weekend.  This is not the most fun job, but you will be provided with full PPE as we want to make sure you are being kept safe.
• Summer turnaround: This is when our residents leave us and it's the busiest time in our calendar. It can involve clearing out residents' rooms, checking the contract cleaners are doing their jobs, and just generally helping out.​

Please note that as part of our safety first culture – this role is subject to requiring a Basic DBS check as part of our pre-employment checks.