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Medical Receptionist

2 weeks ago

Leeds, Leeds, United Kingdom The Hair Dr Full time £24,000 - £28,000 per year

Hospital Receptionist & Patient Care Administrator

Location: Leeds Private Hospital, North Leeds

Job Type: Full-Time, Permanent

About Us

Leeds Private Hospital is a modern, purpose-built in-patient hospital situated within a stunning Grade II listed building, set on 3 acres of land in North Leeds. We are an independent, CQC-registered surgical and diagnostic centre committed to clinical excellence and patient-centered care.

Our hospital environment is:

  • Professional yet relaxed
  • Patient-focused
  • Equipped with state-of-the-art medical facilities
  • Easily accessible via public transport with free car and bike parking available onsite

Role Summary

We are currently seeking a professional and compassionate Hospital Receptionist/ Patient Care Administrator to join our front-of-house and administrative team. This is a dual role that combines front desk reception duties with patient-facing care coordination and administrative support.

As the first point of contact for our patients, your role is vital in ensuring a seamless and supportive experience throughout their clinical journey. You will also be responsible for supporting the medical and management team with secretarial and operational tasks.

Key Responsibilities

  • Greet patients and visitors in a warm, professional manner
  • Answer incoming calls and respond to enquiries via phone, email, and written correspondence
  • Schedule and manage appointments, consultations, and surgical bookings
  • Maintain clinician diaries and hospital timetables
  • Handle patient admissions, discharges, and coordination of pre-operative paperwork
  • Provide secretarial support including taking minutes, typing reports, and managing internal communications
  • Coordinate meetings, events, and clinical reviews
  • Liaise with consultants, patients, nursing teams, and external healthcare partners
  • Maintain strict confidentiality and uphold data protection standards
  • Ensure the reception area and patient waiting spaces are presentable and welcoming at all times

What We're Looking For

  • Outstanding attention to detail and organisation
  • Excellent verbal and written communication skills
  • High level of professionalism and emotional intelligence
  • Proficient with Microsoft Office (Word, Excel, Outlook) and booking systems
  • Ability to work efficiently under pressure and prioritise multiple tasks
  • Friendly, approachable, and patient-focused attitude

Why Join Us?

At Leeds Private Hospital, we foster a positive, collaborative working environment where every team member plays a vital role in shaping patient experiences and outcomes. As part of a growing and respected independent hospital, you will have the opportunity to develop professionally in a supportive and rewarding setting.

Job Types: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person