Senior Product Designer

Location:

Hybrid (Brighton). At least one day a week in the office - ideally Tuesday or Thursday.

Salary:

£40k–£60k, depending on experience

Experience:

~5+ years in product / UX design

About Bikebook

Bikebook is a small, growing SaaS company in the south of the UK. We help bike shops and service businesses run their day-to-day: bookings, job management, and customer communication.

Shops are already relying on Bikebook every day. The product is expanding quickly, and design needs to catch up. So far, product design has been a shared effort between the founders and engineers; we're now hiring our first Senior Product Designer to lead this work as we grow.

We're hiring our first Senior Product Designer to take ownership of UX and product design across the app and to work directly with the founders and engineering team.

How We Work

We're a small team. You'll be the primary point person for design, not one of many in a large design org. That means:

• You'll have a real say in what we build and how it works
• You'll see your work ship and used quickly
• Sometimes you'll have to make a good call with incomplete information

We care about building a healthy, sustainable business, and that only works if the people building it are trusted and supported.

The Role

You'll own the product design function: from "what's the real problem here?" through to high-fidelity Figma files that are ready to build.

You'll:

• Shape how the product works and feels, end-to-end
• Talks to users, map out workflows, and fix the rough edges
• Keep our design system sane
• Work closely with engineers to things ship quickly and correctly

If you enjoy bringing clarity to messy problems and seeing your work go live quickly, you'll enjoy this role.

What You'll Work on

Product Design & UX

• Design clear, straightforward flows for fairly complex jobs (capacity planning, bookings, workshop operations, etc.)
• Move comfortably between low-fidelity (flows, wireframes) and high-fidelity UI in Figma
• Maintain a practical, living design system: components, tokens and variants that support real product work
• Regularly review existing screens and improve them, as well as designing new ones when needed
• Proactively look for UX issues and propose practical fixes

Research & Product Thinking

• Run user interviews and usability tests with shop owners, mechanics, and staff
• Turn what you hear into concrete changes, not just "insights" in a slide deck
• Help us understand edge cases and real-world constraints (busy front desks, bad internet, old hardware, etc.)
• Contribute to the roadmap with evidence from research and data

Collaboration & Ownership

• Work side-by-side with engineers to make sure designs are realistic and implemented well
• Translate business goals (e.g. better retention, smoother onboarding, higher booking conversion) into product decisions
• Present design decisions clearly and plainly, so they're easy for the whole team to understand
• Occasionally collaborate with external designers for brand/visual one-offs when needed

What We're Looking For

You don't need to tick every box, but this is the rough shape:

• Experience:

~5+ years in product / UX design, ideally including SaaS
- Process:

Comfortable taking a problem from a vague requirement, to a clarified problem, through flows and wireframes to polished UI
- Tools:

Strong Figma skills, especially with design systems and components
- UX & UI:

Solid interaction design, layout, typography, and states (empty/loading/error)
- Research:

Confident running user interviews and usability tests end-to-end
- Ownership:

Happy to work independently, set your own bar, and push things through to done
- Communication:

Can explain trade-offs clearly to non-designers and are comfortable iterating based on feedback
- Technical awareness:

You understand the basics of how web apps are built (no need to ship code, but you speak the same language as engineers)
- Portfolio:

Case studies that show your thinking, not just final screenshots
- Location

: Able to be in our Brighton office at least once a week

Nice to Have

• Experience designing tools for services, bookings, or scheduling
• Experience acting as the "design lead" on a product
• Strong visual/brand design skills for occasional marketing or brand work

Benefits

• 3% pension contribution via NEST (we'll match your contributions up to 3%)
• Flexible working hours, as long as collaboration and team needs are met
• Hardware and software you need to do your best work

Interview Process

We keep it simple and focused on how you think and work:

Intro Call - 30 mins

Quick conversation about your experience, what you're looking for, and how we work. Light portfolio overview.

Live Design Session - 60 mins

Collaborative, practical session. We'll work through a product problem together and talk through your thinking, UX process, and UI decisions.

Leadership Conversation - 30 mins

Chat with the leadership team about product direction, how you like to work, and where you'd want to take the design function. This is also your time to ask us direct questions.

If you apply, send us your CV and a portfolio or a couple of case studies you're proud of. We're more interested in your thinking and the trade-offs you made than perfectly polished visuals.