Customer Service Representative

1 week ago

Durham, North Carolina, United Kingdom Mr. Handyman Full time £28,800 - £38,400 per year


Mr. Handyman of Chapel Hill and West Durham

*****Looking for a Part-Time (18-24hrs/week) Customer Service Representative.  Monday 8:30am-2/3pm, Wednesday 8:30-2/3pm, Friday 8am-5pm.  These time are flexible, but this is the basic schedule that would fit our needs best.

We have a small office and small team of handymen and office staff.  Family-owned, award winning franchise with 5 employees focused on Making Raving Fans of all of our customers  Potential for part-time remote work/work from home once fully trained in role.

We are seeking a friendly and outgoing business professional for our office environment. This position is designed for someone with little or no industry experience to join our team.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, some sales, scheduling and the juggling of multiple office priorities.  

We are a locally owned company, with a focus on "smaller" projects in the size range of a few hours to a few days. We are experiencing unprecedented demand for our services. We're looking for Customer Service Reps with experience and empathy.  Due to substantial customer contact, a clear voice with strong communication skills is a requirement. 

At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects.  To be considered for this position, you must:
  • Be highly organized and detail-oriented 
  • Be able to be friendly at all times on the phone 
  • Computer experience with Microsoft Office and Excel and social media 
  • Must be a self-starter and punctual 
  • Have a clean driving record 
  • Pass a background check before being hired
  • Experience in the construction or real estate field is a plus 
 

Skills/ Requirements Job duties include, but are not limited to:
  • Answer phone and schedule appointments 
  • Check email and voice mail for messages and return calls 
  • Review schedule for day/week 
  • Communicate and review jobs with service technicians 
  • Make appointment confirmation calls 
  • Make follow-up calls 
  • Data entry with 45 wpm typing skills 
  • We use Microsoft Office, so a working knowledge of Word and Excel is a requirement


Compensation: $14-$16 per hour

For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.



Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

  • Customer Service Representative

    1 week ago

    Durham, North Carolina, United Kingdom Mr. Appliance Full time £30,000 - £60,000 per year

    We at Mr. Appliance are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 350 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...

  • Customer Service Representative

    2 weeks ago

    Durham, North Carolina, United Kingdom Mr. Handyman Full time £17,600 - £28,000 per year

    Mr. Handyman of Chapel Hill and West Durham*****Looking for a Part-Time (18-24hrs/week) Customer Service Representative.  Monday 8:30am-2/3pm, Wednesday 8:30-2/3pm, Friday 8am-5pm.  These time are flexible, but this is the basic schedule that would fit our needs best.We have a small office and small team of handymen and office staff.  Family-owned,...

  • Customer Service Representative Full Time

    1 week ago

    Durham, North Carolina, United Kingdom Mr. Appliance Full time £40,000 - £50,000 per year

    We at Mr. Appliance are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...

  • Client Services Representative/Receptionist

    1 week ago

    Durham, North Carolina, United Kingdom Triangle Veterinary Referral Hospital Full time £30,000 - £50,000 per year

    Full-time 1st Shift Client Services Representative - Specialty and ER Veterinary HospitalOur hospital is growing We are seeking highly motivated, highly skilled individuals to join our Client Services team. We provide 24-hour emergency service and specialty referrals in surgery, internal medicine, cardiology, oncology, neurology and radiology, and we're...

  • Insurance Support Services Representative

    1 week ago

    Durham, North Carolina, United Kingdom MED-EL Corporation Full time £40,000 - £60,000 per year

    Insurance Support Services Representative Full-Time Hybrid Location: Durham, NC   About the Company:   MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and...

  • Personal Lines Customer Service Representative

    1 week ago

    Durham, North Carolina, United Kingdom McClintock and Associates Insurance Full time £30,000 - £60,000 per year

    Job Description The Personal Lines CSR at McClintock and Associates Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and...

  • Customer Account Service Specialist

    1 week ago

    Durham, North Carolina, United Kingdom MED-EL Corporation Full time £35,000 - £55,000 per year

    Customer Account Services Representative  Full-Time Hybrid Durham, NC   About the Company:   MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We...

  • Sales Representative

    1 week ago

    Durham, North Carolina, United Kingdom Pure Barre Chapel HillDurham Full time £25,000 - £40,000 per year

    Replies within 24 hoursPure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others,...

  • Sales Representative

    10 hours ago

    Durham, North Carolina, United Kingdom Pure Barre Chapel HillDurham Full time

    Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find...

  • Sales Representative

    1 week ago

    Durham, North Carolina, United Kingdom C Rice Global Full time £25,000 - £50,000 per year

    Job DescriptionSport Durst Automotive is immediately hiring Automotive Sales Associates for all their Durham locations which include Mazda, Hyundai, Chrysler Dodge Jeep Ram, and Mitsubishi.Top earners can earn well over $100k annuallyPlus, C.Rice Global, automotive recruiter, will be on-site to provide a free sales seminar to qualified candidates. See how...