Clinical Educator

5 days ago

Cannock, Staffordshire, United Kingdom Roche Full time

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Location : South East

As a Clinical Educator at Roche, you will play a pivotal role in providing expert education and support to healthcare professionals across key accounts.

The Opportunity

  • Provide expert educational services to key account customers, including infusion nurses, pharmacists, Advanced Practice Providers (APPs), and physicians, fostering strong professional advocacy.

  • Drive positive customer experiences by delivering ongoing, high-quality clinical and educational support that meets their needs.

  • Strategically manage your geographical territory, identifying target customers, maintaining customer records, and ensuring timely, accurate electronic reporting.

  • Elevate your impact by proactively identifying opportunities to add value to patients and customers through the ethical and compliant delivery of sponsored services.

  • Collaborate across functions by working as an integral part of the local account team, providing clinical insight that informs local business and account plans.

  • Act as a subject matter expert, continuously maintaining and applying up-to-date technical knowledge of our specialty and disease areas, including relevant publications.

  • Manage customer objections and issues, confidently resolving day-to-day queries and escalating complex or sensitive concerns appropriately.

Who you are

You are a highly motivated individual with a strong clinical background and a genuine passion for education and customer support. You thrive on solving problems and are eager to drive strategic impact within a local account team.

  • A Bachelor of Science or a nursing background (or equivalent relevant experience) is required.

  • You possess effective verbal and written communication skills and the ability to conduct compelling face-to-face presentations.

  • You have a good understanding of the Pharma Market and the local Health Service environment, alongside fluency with MS Office and Customer Relationship Management systems.

  • Demonstrated experience in a clinical environment, ideally with an understanding of Multiple Sclerosis, Neurology, Immunology, and/or infusion-related products is preferred.

  • You are highly motivated with the drive and determination to succeed and possess strong business planning, organizational, and problem-solving skills.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let's build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.

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