Business Director

Ark Workplace Risk | Hybrid | All Business Expenses | Competitive Renumeration & Benefits Package

Ark Workplace Risk is a market leading provider of operational risk, compliance and safety solutions, and work with a prestigious and diverse range of over 500 clients.

We are a leading safety consulting company dedicated to providing comprehensive safety solutions to our clients. Our mission is to help organizations ensure a safe and secure working environment for their employees.

Role Summary
We are seeking a dynamic and commercially astute
Business Director
to lead the execution of our value creation plan and ensure operational excellence across the organisation. This high-impact leadership role combines strategic vision with hands-on delivery and requires a proven operator who can scale systems, transform services, and drive measurable business outcomes.

The Operations Director will be responsible for driving revenue growth, improving margins, and embedding a high-performance culture across key operational areas, including Business Services Administration (BSA), Site Safety, and frontline Operations. This role is critical to ensuring that both our business-as-usual and transformation goals are met in full and on time.

Key Responsibilities

• Value Creation Delivery: Lead the successful execution of the company's value creation plan across operational and sales domains, ensuring alignment with business priorities and market opportunities.
• Commercial Ownership: Take full P&L accountability, driving revenue growth, cost control, and margin enhancement. Monitor early performance indicators and implement corrective actions to ensure financial targets are met.
• Operational Leadership: Provide strategic direction and operational oversight to Heads of BSA, Site Safety, and wider Operations. Champion a collaborative, data-driven leadership style.
• Transformation & Innovation: Drive the evolution of operational processes, systems, and service delivery models to improve scalability, efficiency, and client satisfaction.
• Planning & Growth Enablement: Define and implement advanced planning frameworks and robust management systems to support sustainable growth and future readiness.
• Workforce Planning & Resourcing: Lead workforce planning and resource strategy development through the Operations Director, ensuring alignment with organisational goals and client demands.
• AI & Automation: Direct ongoing continuous improvement initiatives, with a particular focus on leveraging AI, automation, and digital tools to streamline operational workflows.
• Performance Culture: Build and foster a culture of accountability, continuous improvement, and high performance across all levels of the operational teams.
• Cross-Functional Alignment: Partner closely with executive leaders across Sales, Finance, Technology, and Delivery to ensure strategic cohesion and integrated service offerings.
• Market Awareness: Stay ahead of industry trends, regulatory changes, and emerging technologies to position the organisation as an operational leader in its field.

About You

• Proven track record of delivering operational excellence at a senior level within a complex, multi-service organisation, preferably PE backed.
• Demonstrable experience leading business transformation, driving margin improvement, and full P&L management and performance.
• Expertise in developing scalable operational strategies, planning frameworks, and technology-enabled solutions.
• Strong background in workforce planning, change management, and performance optimisation.
• Comfortable leading through complexity and ambiguity while delivering structured, measurable results.
• Outstanding leadership, communication, and stakeholder management skills.
• A natural collaborator who thrives in a fast-paced, cross-functional environment.

Join our team and be part of a growing company that values innovation, collaboration, and high-performance teams.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.