Outbound Product Manager

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

About TheLoops

TheLoops, an IFS company, is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed, secure, always learning, and working 24/7 to drive measurable business outcomes.

As the company grows, we are looking for mission-driven individuals to help deliver the future of AI-powered operations.

At TheLoops, we:

• Lead with Curiosity: We ask questions, learn, and communicate with respect for each other.
• Learn by Making: We iterate fast to deliver tangible solutions with humility.
• Listen to the Loop: We use data and feedback to map our path to success and measure it with autonomy and empathy.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are seeking an Outbound Product Manager (Agentic AI) who will play a key role in shaping how customers experience and adopt our Digital Workers. This is a hands-on role for someone passionate about building the bridge between cutting-edge LLM technology and real-world enterprise use cases.

• Collaborate cross-functionally with product, engineering, and go-to-market teams to design and deliver custom agents for enterprise customers.
• Drive the full lifecycle of agent creation — from discovery and design to testing, optimization, and deployment.
• Experiment and prototype new agentic workflows using LLMs, APIs, and contextual data frameworks.
• Contribute to product strategy by identifying patterns, reusable capabilities, and opportunities that inform the Loops roadmap.
• Act as a customer advocate, translating real-world needs into scalable product features and solutions.
• Balance speed and rigor — move fast to prototype but maintain high standards of reliability, safety and explainability.
• Technical Discovery & Scoping: Assess prospect's business and technical requirements, including existing tools, workflows, data architecture, and integration needs to ensure IFS Loops can deliver against their objectives
• Process Analysis: Conduct discovery sessions on current platform capabilities, identifying and quantifying pain points while demonstrating the measurable impact of Loops' solutions
• Custom Solution Development: Build tailored agentic workflows for prospects, lead feedback sessions, and iterate based on customer requirements to achieve optimal results
• Proof-of-Concept Leadership: Design and execute POC pilots that validate technical feasibility and demonstrate value through real-world implementations
• Platform Evangelism: Collaborate directly with prospects to showcase the power of Loops Agentic platform, guiding them through evaluation and testing of integration use-cases

Qualifications

We are an AI company, so you should approach your work with a growth mindset and look for ways to leverage AI to make faster, smarter decisions.

• Strong understanding of LLMs, APIs, and agentic frameworks (LangChain, LlamaIndex, etc.).
• Hands-on experience with prompt engineering, RAG pipelines, and integration of AI models into applications.
• Strong analytical and critical-thinking skills; thrives in ambiguity and complex problem spaces.
• Ability to communicate clearly across technical and business stakeholders.
• Natural curiosity, willingness to experiment, and comfort taking calculated risks.
• Background in product management, solution engineering, or applied AI development preferred.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.