Salesforce Administrator

Love getting stuck into systems and making things better?
At Dogs Trust, we're looking for a hands-on Salesforce Administrator to support a vast and growing platform of 1,200+ users, keep things running smoothly, and deliver small but impactful improvements every day; with real opportunities to specialise in areas like Marketing, Operations or Finance and grow your career.

Application Deadline December 31, 2025 Department IT Employment Type Fixed Term - Full Time Location London Workplace type Hybrid Compensation Circa £40,000 per year + Benefits

What does this role do?

As Salesforce Administrator You Will

• Handle day-to-day Salesforce incidents, requests and user support via the ITSM tool, fixing issues and making small configuration changes.
• Maintain and improve Flows and automation, including troubleshooting errors, simplifying complex processes, and testing changes in sandbox.
• Support data quality and reporting, including basic reports, imports/exports, and identifying repeat data issues.
• Follow governance, security and release processes to ensure access, changes and data are controlled, auditable and compliant.
• Proactively suggest improvements, support BAU optimisation, and develop expertise in a specialist area such as Finance, Marketing or Operations.

**This a fixed term role until 28th February 2027.

Interviews are provisionally scheduled for this role for the 12th and 19th of January 2026.**
Could this be you?

You'll have solid experience in Salesforce Administration within a multi-team organisation, ideally supported by an Administration certification, with hands-on experience building, debugging and fixing Flows alongside core configuration. You'll be confident managing profiles, permission sets and SSO-aware access, able to build reports and dashboards when needed, and have a sound understanding of GDPR in a CRM context. You'll also communicate clearly through ITSM/Jira updates and share a strong commitment to the aims and objectives of Dogs Trust.

A Little About Us
You'll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It's an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

About Dogs Trust
We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Documents

Job Description Salesforce Administrator
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How can we help sept 25

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Benefits guide 2025

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To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at We're here to support you every step of the way.

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