Partner Operations Associate
2 days ago
Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
In the UK and Ireland, we work with over 40,000 restaurant partners that rely on our delivery network to deliver their food. To achieve this, we work with 10,000s of independent couriers in the UK that deliver orders every day to Just Eat customers.
The UK and Ireland Delivery Partner Operations Associate will support the Lead Partner Operations Manager to execute a flawless commercial support and engagement strategy. Continuously seeking to optimise planning, onboarding, and delivery processes.
Location: Hybrid- 3 days a week from our London office & 2 days working from home
Reporting to: Lead Partner Operations Manager
These are some of the key components to the position:Become the go to person for commercial teams for any logistics query
Continuously improve and maintain central self serve data sources (Delivery Knowledge Base, Tableau Self Serve Dashboards, Engagement Reporting)
Continuously improve and optimise wider Partner Operations processes in collaboration with key stakeholders
Excellent presentation skills, you'll be representing logistics with some of our strategic partners
Support coordination and improvement of key Partner Operations initiatives such as Courier Experience, Escalations Management and Logistics upskilling
Experience in operations or logistics roles, preferably in fast paced environments
Proficiency in data analysis (Salesforce, Tableau, Google workspace would be a plus not essential, SQL)
Multi-task across work-streams, and seek input on prioritisation when needed
Positively influence key internal and external stakeholders to meet objectives, creating win-win outcomes
Maintain quality and productivity, working with a high attention to detail
Plan activities and projects appropriately, taking into account possible changing circumstances to meet set deadlines
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to take your seat? Apply now
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