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Business Support Specialist

2 weeks ago

London, Greater London, United Kingdom PA Consulting Full time £40,000 - £80,000 per year

Company Description
We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.
Job Description
Primarily to provide Specialist-level Business Support to Financial Services Go-to-Market lead and one other Financial Services Partner alongside support to the wider Financial Services Go-to-Market.

Working as a senior member of the Business Support team, the role requires someone with exceptional relationship-building skills, and proven ability to coordinate complex initiatives across multiple stakeholders. This Specialist role demands strategic thinking, and the ability to operate with autonomy while maintaining alignment with leadership objectives.

Responsibilities:
70%

  • Advanced and complex diary management for the Financial Services Go-to-Market lead including UK and international travel arrangements across time zones.
  • Responsible for the strategic planning of the lead's diary, ensuring key stakeholders are informed of upcoming meetings, ensuring the lead has the relevant papers and briefings prior to meetings, prioritising these as appropriate - adapting quickly to changes to ensure smooth and effective use of the leads time.
  • Exercise judgment and flexibility in managing potential conflicting diary issues in a tactful and sensitive manner, being conscious of business priorities.
  • Work collaboratively with colleagues and other PAs from across the organisation and develop and maintain relationships with external stakeholders and colleagues
  • Proactive inbox management with autonomous decision-making authority and executive-level gatekeeping
  • Manage the submission of Partner expenses on a weekly basis with full compliance oversight and policy adherence
  • Meeting support including, action taking, booking rooms, registering guests, booking catering.
  • Provide ad-hoc cover for Business Support team members in hub during times of absence
  • Support to client facing propositions and initiatives lead by the partners you will support such as arranging internal team meetings, promoting external client events, preparing documents, action taking/tracking.

30%

  • Lead on the coordinating the annual performance appraisal process, adhering to corporate procedures and deadlines Acting as the primary point of contact and assisting in the management of the day to day running of the Financial Services Go-to-market through various administration processes including, weekly pipeline progression calls and action tracking.
  • Acting as the primary point of contact and assisting in the management of day to day running of the Financial Services Go-to-Market through various admin processes including weekly pipeline progression calls and action tracking.
  • Maintaining internal budgets, collating monthly recognition awards, and ensuring policies are adhered to
  • Organising and facilitating leadership team meetings
  • Lead on event management for leadership team away days
  • Work closely with the people operations team with high level data confidential tracking of performance management issues

Hybrid working
- our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment.

Qualifications

  • Must have experience of running a diary for a busy C suite or senior leader in a corporate environment.
  • Be an excellent communicator and have great organisational, planning and time management skills.
  • A responsive, flexible attitude with the ability to use own intuition and initiative to manage demanding priorities often in a fast-moving environment.
  • Excellent IT skills and experience of key Microsoft packages including Outlook, Word, Excel, PowerPoint and Teams effectively.

We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply – we'd love to hear from you.

Apply today by completing our online application
Please be aware that some of our UK roles at PA Consulting require a UK security clearance.
All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.
We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying.
Additional Information
Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on