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Support Worker

2 weeks ago


Preston, Lancashire, United Kingdom Deafway Full time £20,000 - £40,000 per year
Job Title: Support Worker

Full Time and Bank.

Important Information for Applicants
Due to recent changes in UK government legislation, we are unable to recruit staff from overseas for this position. We are also unable to offer visa sponsorship. Applicants must therefore already have the legal right to work in the United Kingdom at the time of application.

Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for an interview. If you have not heard from us within one week of your application, please assume that you have not been successful on this occasion.

What we offer:
  • Fully funded British Sign Language Levels 1 and 2.
  • Free DBS.
  • Membership of a 24hr Wellbeing Employee Assistance Program. 
  • Enhanced salary for Bank Holidays.
  • Staff Incentive Scheme.
  • Subsidised onsite restaurant.
  • Enhanced company pension scheme.
  • High Street discounts.
  • Free uniform provided.

The attributes and skills you will require:
  • A good problem solver who can think creatively.
  • The ability to enjoy a challenge and maintain a positive mental attitude.
  • Be reliable and consistent.
  • Self-motivated person.
  • A confident decision maker.

We are committed to building an inclusive and accessible workplace. We warmly welcome applications from Deaf individuals and those with lived experience in Deaf communities. British Sign Language (BSL) skills or experience working in a Deaf environment are an advantage.

A detailed job description is contained below. For an application pack or any other information, please contact us at or The application form is also available through our website at:

Outline Job Description: Job Purpose:
  • To promote independence and deliver high quality person-centred support that will assist residents to lead an independent lifestyle as is compatible with their needs and aspirations. 
  • To work with residents to provide support with personal care, physical, emotional, and social support and/or guidance in any aspect of their daily life.
  • The post holder will be responsible for ensuring a safe environment and delivering an effective support service that responds to the needs of residents.

General Duties:
  • Undertake BSL and Deaf Awareness training to facilitate in the provision of an environment that is culturally and linguistically appropriate to the needs of Deaf people.
  • To assist the Deputy Team Manager in the overall delivery of support services to residents and work under their direction and supervision.
  • To work effectively as part of a team and support all colleagues as required.
  • To work according to all relevant legislation and national standards.

Support Duties:
  • To work in a manner that will enable the development of positive relationships with residents and to enable the 'job purpose' to be met.
  • To directly aid with personal care in accordance with the residents' care plans.
  • To support daily living skill needs and support and encourage residents to carry out every day essential tasks such as laundry, cooking, etc.
  • To observe and report any potential problems and concerns relating to the welfare or wellbeing of residents, including safeguarding concerns.
  • To respond to any emergencies and support colleagues as required e.g. medical emergencies, challenging behaviours.
  • To undertake, as directed by the team managers, light domestic tasks and general housekeeping duties including supporting residents with bedroom cleaning.
About Deafway:

Deafway was established for the relief of people who are D/deaf. Firstly for those resident in Lancashire and secondly those resident in the rest of the United Kingdom and elsewhere, in particular by assisting and supporting their equal access to and participation in all aspects of society. 'Working to achieve equal access and opportunity for people who are D/deaf'