Horticultural Technician London

Who We Are
Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period and now employs over 180 staff.

Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.

The Opportunity
This role focuses on looking after our plants in client premises in London. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of the exterior planting.

This is an independent role which involves early starts each day, taking ownership for plant maintenance at several client sites, on a 3 weekly roster. Technicians are a team of like-minded plant specialists who meet regularly both online and in person and part of a regional team which operates across London.

Key Deliverables

• Maintain Stunning Outdoor Displays: You'll be responsible for caring for a variety of interior plant displays at multiple client sites each day, ensuring every location looks its absolute best.
• Deliver Exceptional Customer Service: You'll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
• Collaborate with a Supportive Team: Work closely with your Team Leader and and Planner to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
• Champion Safety: You'll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

Location & Hours:
The role is permanent working 42.5 hours per week, based at our client sites across London

Requirements
What you will need:

• Great Communicator: You're confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer Service Star: You take pride in delivering excellent service and always go the extra mile to keep clients happy.
• Problem Solver: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• Plant Enthusiast: You have a genuine interest in plants and your passion shines through in your work
• London Navigator: You're comfortable driving a company van or using public transport around London and can find your way to different client sites with ease.
• Independent & Collaborative: You're happy working on your own, but you also enjoy sharing knowledge and supporting your team.
• Explorer: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• Eager to Learn: Some horticultural knowledge is a plus, but don't worry if you're not an expert, we provide full training
• Physically Active: You're able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

At Planteria Group we live by our values which include Someone who lives the company values:
Humble & Confident, Positive & Energetic, One TEAM', Relentless to Improve, Create WOW
If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you
Planteria promotes equality of opportunity as part of our inclusive culture.
Benefits

• Competitive salary
• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• Pension
• 25 days holiday
• Lunch onsite
• Parking
• Personal development