Customer Care Administrator

17 hours ago

Biggleswade, Central Bedfordshire, United Kingdom ACS Staffing Solutions Full time £24,000 - £26,000 per year

Job Description
Customer Care Administrator – Logistics
Location: Biggleswade
Salary: up to £26,000
Hours: Monday to Friday, 9:00 AM – 6:00 PM
We're looking for a friendly, organised, and customer-focused Customer Care Administrator to join a busy logistics team in Biggleswade. This is a hands-on support role where you'll be the key point of contact for customer queries and delivery updates, helping ensure orders arrive on time and customers stay informed every step of the way.
You'll handle incoming enquiries, update customers on their orders, work closely with transport teams, and help keep everything running smoothly. If you enjoy helping people, can juggle multiple tasks with ease, and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities
  • Support a portfolio of client accounts with day-to-day delivery and order updates
  • Communicate clearly with customers via phone and email – around 15 key contacts per account
  • Handle delivery queries, shipment updates, and customer concerns with professionalism and care
  • Book deliveries and collections, coordinating with transport providers and internal teams
  • Update systems with order and delivery information accurately and in a timely manner
  • Help resolve any issues or delays quickly, keeping the customer informed
  • Liaise with UK-based showrooms and internal teams to ensure a smooth customer experience
  • Maintain records of shipments and prepare basic documentation for deliveries
The Candidate
  • Experience in logistics, transport, or customer service with a logistics focus
  • Confident using systems and booking deliveries or working with hauliers
  • Excellent communication skills – written and verbal – and a friendly, professional approach
  • Strong attention to detail and able to manage multiple tasks at once
  • Proficiency in Microsoft Office, especially Outlook and Excel
  • A calm, proactive team player who enjoys helping customers and solving problems
  • French language skills are a bonus but not essential 

  • Customer Service Administrator

    6 days ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Great Britain Full time £25,000 - £35,000 per year

    Customer Service Administrator - 6-month contractBiggleswadeA vacancy has arisen for a six-month fixed term contract within our Refrigeration division at Biggleswade for a Customer Service Administrator for 6-month fixed term contract.The role contributes to the success of the Liebherr-Great Britain Refrigeration and Freezing division by providing office...

  • Customer Service Administrator

    7 days ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Group Full time £20,000 - £30,000 per year

    A vacancy has arisen for a six-month fixed term contract within our Refrigeration division at Biggleswade for a Customer Service Administrator for 6-month fixed term contract.The role contributes to the success of the Liebherr-Great Britain Refrigeration and Freezing division by providing office support services and administrative activities for all team...

  • Sales Administrator

    2 weeks ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Great Britain Full time £25,000 - £40,000 per year

    Sales Administrator - LWEBiggleswadeA vacancy has arisen with our LWE Sales department based in Biggleswade for a Administrator (Mobile Crane Sales).The role contributes to the success of Liebherr – Great Britain Ltd by providing effective and timely administration support to the Sales function of LWE, In doing so, the role, reporting to the Managing...

  • Sales Administrator

    3 days ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Great Britain Full time £25,000 - £35,000 per year

    About the roleA vacancy has arisen with our LWE Sales department based in Biggleswade for a Administrator (Mobile Crane Sales).The role contributes to the success of Liebherr – Great Britain Ltd by providing effective and timely administration support to the Sales function of LWE, In doing so, the role, reporting to the Managing Director, Cranes and...

  • Workshop Administrator

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Great Britain Full time £25,000 - £40,000 per year

    Workshop Administrator - 12 months FTCBiggleswadeA fixed term vacancy has arisen within our Earthmoving Workshop department based in Biggleswade for a Workshop Administrator.The role contributes to the success of Liebherr-Great Britain Earth Moving After Sales department by providing office support services and administrative activities for all team members....

  • Workshop Administrator

    6 days ago

    Biggleswade, Central Bedfordshire, United Kingdom Liebherr Group Full time £25,000 - £35,000 per year

    A fixed term vacancy has arisen within our Earthmoving Workshop department based in Biggleswade for a Workshop Administrator.The role contributes to the success of Liebherr-Great Britain Earth Moving After Sales department by providing office support services and administrative activities for all team members. Consistently delivering effective...

  • Logistics Administrator

    2 weeks ago

    Biggleswade, Central Bedfordshire, United Kingdom Hela Brands Full time £25,000 - £35,000 per year

    Location:Distribution Centre - Biggleswade, SG18 8YLSalary:Competitive, DOE + Exciting BenefitsContract:Full time, FTC 12 month covering Maternity Cover, potential to extendHours:Monday - Friday 7am-3pmBenefits:25 days holiday allowance excluding bank holidays, increasing by 1 day per year for every year you are with the company maximum 31 days, Health Cash...

  • Customer Service Advisor

    2 weeks ago

    Biggleswade, Central Bedfordshire, United Kingdom ACS Staffing Solutions Full time £28,800 per year

    Job DescriptionCustomer Service Advisor BiggleswadeMonday to Friday 8:30am-5:00pm Temporary – Permanent£14.00 per hour Start date 1st DecemberWe are looking for a proactive, customer-focused individual to join a busy Customer Service team at a long-established international organisation. This role is perfect for someone who enjoys speaking with customers,...

  • Care Assistant

    6 days ago

    Biggleswade, Central Bedfordshire, United Kingdom City and County Healthcare Group Full time £16,000 - £32,000 per year

    Company Description Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At My Home Care, every day is different. Every day offers you the opportunity to do meaningful and rewarding work that changes people's lives.We support service users in the following locations across LondonWORK LOCATION:  ...

  • Customer Representative

    1 week ago

    Biggleswade, Central Bedfordshire, United Kingdom Nationwide Building Society Full time £27,000 - £42,000 per year

    LocationBiggleswade / BedfordshireSalaryFrom £25,250ContractPermanent (Full Time)Reference1444Closing Date09 December 2025Job descriptionAt Nationwide, a Customer Representative role is having the ability to best support our customers with our great services, across all our channels . From transactions on the till, allocated time handling inbound calls from...