Hotel Receptionist

2 weeks ago


Warrington, Warrington, United Kingdom Gulliver's Theme Park Resorts Full time £18,000 - £25,000 per year

Location

Warrington

Hours

Full and Part Time roles available

Salary

Competitive

Description
The UK's newest theme park, Gulliver's Valley Resort is looking to strengthen the team by adding a hotel receptionist.

You will assist the manager in running the department, ensuring a seamless process and fantastic experience for all guests. The role is a full time position, 40-45 hours per week with a mixture of early and late shifts, while weekend work is essential.

Main Tasks And Responsibilities

  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • To deal with guest requests to ensure a comfortable and pleasant stay.
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To be responsible for accurate and efficient accounts and guest billing processes.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To report any maintenance, breakage or cleanliness problems to the relevant manager.
  • To assist with the operation of the attached Costa Coffee unit.

Requirements / Qualifications

  • A friendly and welcoming approach
  • High standards of dress and presentation
  • Ability to remain calm during difficult situations or in a very busy environment
  • The ability to work unsupervised
  • Excellent interpersonal skills, including a pleasant telephone manner

Apply Today

Gulliver's is an equal opportunities employer.

Staff Benefits

  • Flexible Hours
  • Tickets for Friends and Family
  • Incentives & Rewards
  • Team Days Out
  • Full Uniform Supplied (including warm coats for colder months)
  • Free On-site Parking
  • Opportunities for Progression

  • Hotel Receptionist

    3 days ago


    Warrington, United Kingdom Statham Lodge Hotel Full time

    Reporting to Operations Manager or Reception Manager, your main duties will involve working effectively and efficiently in a polite and professional manner as part of the reception team at Statham Lodge Hotel. To include: - Working proactively as part of the front desk operation to ensure consistently high guest satisfaction - Managing the reception desk,...

  • Hotel Receptionist

    5 days ago


    Warrington, United Kingdom Greene King Full time

    We are looking for a Hotel Receptionist to work along side our Fantastic team at the Waterside Hotel. Rate of pay is National Living Wage, We are looking for Happy, Bubbly and Confident people whom work well on there own or part of a team, customer service experience is essential Location: Park Boulevard, Warrington, England WA1 1PR **Job Type**: Part-time


  • Warrington, United Kingdom Greene King Full time

    We are looking for a Hotel Receptionist to work along side our Fantastic team at the Waterside Hotel. We are looking for Happy, Bubbly and Confident people whom work well on there own, customer service experience is essential Location: Park Boulevard, Warrington, England WA1 1PR **Job Type**: Part-time

  • Hotel Receptionist

    5 days ago


    Warrington, United Kingdom Gulliversfun Full time

    The UK's newest theme park, Gulliver's Valley Resort is looking to strengthen the team by adding a hotel receptionist. You will assist the manager in running the department, ensuring a seamless process and fantastic experience for all guests. The role is a full time position, 40-45 hours per week with a mixture of early and late shifts, while weekend work is...

  • Hotel Receptionist

    5 days ago


    Warrington, United Kingdom Gulliver's Theme Park Resorts Full time

    Location Warrington Hours Full and Part Time roles available Salary Competitive Description The UK's newest theme park, Gulliver's Valley Resort is looking to strengthen the team by adding a hotel receptionist. You will assist the manager in running the department, ensuring a seamless process and a fantastic experience for all guests. The role is a full time...

  • Night Receptionist

    3 days ago


    Warrington, United Kingdom Statham Lodge Hotel Full time

    Reporting to the General Manager, your main duties will involve overseeing all aspects of reception in the night in relation to the Statham Lodge Hotel, including (but not limited to): - Managing the reception and required F&B operation during nights by executing and assigning all related jobs to ensure all related duties are managed and maintained, and all...


  • Warrington, United Kingdom Gulliver's Theme Park Resorts Full time

    A theme park resort in Warrington is seeking a Hotel Receptionist to provide outstanding customer service and ensure guest satisfaction. The role requires working 40-45 hours per week, with a mix of early and late shifts, including weekends. Ideal candidates should have excellent interpersonal skills, a friendly demeanor, and the ability to remain calm under...

  • Head Receptionist

    5 days ago


    Warrington, United Kingdom Mere Court Hotel and Conference Centre Full time

    We have a fantastic opportunity to join the team here at The Mere Court Hotel leading the Reception team. As the Head Receptionist you will report directly to the Operations Manager. Duties to include - Managing inventory of bedroom stock - Managing OTA's and promotions to maximise Occupancy and rate - Checking in and out - Taking payments - Reservation...


  • Warrington, United Kingdom Mere Court Hotel and Conference Centre Full time

    Due to internal promotion we have a fantastic opportunity to join the team here at The Mere Court Hotel. Shifts are 6am to 2pm and 2pm to 10pm including weekends. While previous experience would be an advantage it is not essential as full training will be given. **Job Types**: Full-time, Permanent Pay: £11.80 per hour Additional pay: -...


  • Warrington, United Kingdom No More Kennels Full time

    We are looking for an experienced receptionist for our doggy daycare centre and dog hotel. This is a self employed role due to the nature of the business. There are lots of other ways to add to your earnings including homeboarding, dog walking, pet taxis and wedding chaperone services. The successful Receptionist will posses: - A minimum of 5 years...