Stock Controller

ABOUT REFY

We are simplifying beauty. We're committed to creating products and a community that inspire you to be your most confident self.

You'll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations.

We're always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified.

Acknowledged by The Sunday Times Best Places to Work 2024 & 2025.

THE ROLE

As a Stock Coordinator, you will play a vital role in maintaining stock accuracy, supporting visual merchandising standards, and ensuring seamless product availability on the shop floor.

You will be organised, proactive, and work closely with the Team Leader and wider REFY team to deliver an exceptional experience for every customer.

This role will be part-time working across 24 hours a week over 4 days with 7am start times.

KEY RESPONSIBILITIES

• Support the Team Leader in all stock-related operations.
• Receive, check, and process deliveries efficiently and accurately.
• Replenish stock to the counters regularly throughout the day to meet business needs.
• Carry out stock counts, audits, and manage RGAs (returns) in line with company procedures.
• Maintain accurate stock inventory on internal systems, flagging any discrepancies promptly.
• Ensure all testers and non-saleable (NSV) stock are organised, clean, and readily available to support Visual Merchandising standards.
• Monitor hygiene and cleaning supplies, replenishing as required to maintain a pristine environment.
• Keep stockrooms, counters, and all working areas tidy, organised, and health & safety compliant.
• Communicate any stock issues, damages, or concerns to the Team Leader in a timely manner.
• Support with any additional operational tasks as requested by the Team Leader.

SKILLS, KNOWLEDGE AND EXPERTISE

• Enthusiastic and dependable with a proactive, can-do attitude.
• Highly organised with a strong attention to detail.
• Able to follow instructions while managing tasks independently.
• Comfortable working collaboratively as part of a fast-paced retail team.
• Physically able to lift, push, and pull stock items (up to 10kg) with care.
• Committed to maintaining high standards of hygiene, safety, and brand presentation.
• Previous experience in stock management or retail operations (especially within beauty or luxury retail) is desirable but not essential.

BENEFITS

• 31 Days Holiday
• Community First Day:
  A day to support a cause you love.
• Commision & Bonus Scheme:
  Rewards for your hard work and success.
• Family Leave:
  Enhanced support for new parents.
• REFY Product Perks:
  Annual allowance + exclusive discounts.
• Social Events:
  Team-Building days and seasonal celebrations.
• Career Growth:
  Tailored training and development opportunities.
• Vitality Health Insurance:
  Health coverage with added benefits.

WHAT MAKES US 'REFY'

Aspirational Yet Understated:
We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.

Community First:
We prioritise community and collaboration.

Lead Don't Follow:
We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.

Live. Laugh. Love:
We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.

Your Most Confident Self:
We believe in empowering our team members to bring their most confident and authentic selves to work.

REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.